Insurance Sales & Service Associate

Jerry

. Take great care of customers and identify coverage gaps, eligible discounts, and renewal changes .

Posted 10/13/2026full-timeRemote • United StatesJuniorMid-Level💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively identifying coverage gaps and assisting policyholders with their insurance needs. Possesses problem-solving abilities to enhance customer experience and is knowledgeable about insurance products and the Jerry app.

Highest-signal resume keywords

Customer Service ExperienceStrong Communication SkillsProblem-Solving SkillsP&C LicenseTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Friendly AttitudeStrong Work Ethic

Tools & Technologies

Jerry App

Certifications & Qualifications

P&C License

Industry Keywords

InsurancePolicy ChangesCoverage GapsService RequestsCustomer Experience

About the role

Key responsibilities & impact

Take great care of customers and identify coverage gaps, eligible discounts, and renewal changes
Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
Assist policyholders with policy changes
Learn the insurance product and match customers with suitable insurance companies
Become highly knowledgeable about the Jerry app
Solve problems to remove barriers between customers and appropriate coverage
Process service requests involving vehicles, drivers, lienholders, and policy documents
Provide product feedback and help improve the customer experience

Requirements

What you’ll need

Prior work experience in customer service, sales, or hospitality is a plus, but not required
Genuinely friendly and positive attitude
Willingness to work as a team
Strong work ethic
Strong problem-solving skills
Strong communication skills
Must currently reside in an eligible location: Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia for this hourly role
Must be legally authorized to work in the U.S.
A valid P&C license is asked about in the application
Must be available for full-time employment

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) match
Paid vacation time
Paid time off
Paid parental leave
Wellness benefits
Stock equity / stock options
Uncapped commissions for the sales path
Flexible scheduling: 5-day, 8-hour or 4-day, 10-hour work week
Fully remote work
Work equipment provided
P&C insurance license costs paid if needed
Employer-matched RRSP plan in Canada
Opportunities for equity grants
Career path in the insurance industry