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Senior Director of Retail
JETSET Pilates®. Own JETSET's retail product strategy, multi-year product roadmap, category roles, pricing, and margin architecture .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in retail product strategy, including SKU-level demand forecasting, inventory planning, and margin growth. Proven ability to lead product development, manage supplier relationships, and drive revenue through effective merchandising and promotional strategies.
Highest-signal resume keywords
Retail Product StrategySKU-Level Demand ForecastingInventory PlanningE-Commerce ManagementTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Merchandise PlanningProduct ManagementP&L OwnershipFinancial AcumenForecasting ModelsProduct DevelopmentRetail Revenue GrowthPromotional StrategyData AnalysisCategory Management
Soft Skills
Exceptional OrganizationCommunication SkillsCommercial InstinctPrioritization
Tools & Technologies
ShopifyExcelGoogle Sheets3PL Warehouse Management
Industry Keywords
Retail MerchandisingWholesaleBoutique FitnessAthleisureFranchise Management
About the role
Key responsibilities & impact- Own JETSET's retail product strategy, multi-year product roadmap, category roles, pricing, and margin architecture
- Lead retail R&D, identify product and category opportunities, and run small-batch tests and pilots
- Set design direction, approve designs and samples, and provide final production sign-off
- Make go/no-go decisions on new products using sell-through, margin, and reorder data
- Track competitive and category trends in boutique fitness and athleisure
- Own SKU-level demand forecasting, inventory planning, open-to-buy budgets, reorder quantities, and size curves
- Track inventory health, aged and dead stock, capital above target coverage, and clearance plans
- Own retail revenue and margin growth, per-studio retail sales, attach rate, and franchisee adoption
- Own product launches, allocations, pre-orders, launch communications, and post-launch reviews
- Own promotions calendars and franchisee sell-through initiatives
- Equip franchisees and studio teams with merchandising standards, product training, selling tools, and best practices
- Identify and develop new retail revenue streams, including client-facing e-commerce, partnerships, and collaborations
- Manage the 3PL warehouse relationship, including receiving, stock accuracy, fulfillment performance, SLAs, and reconciliations
- Manage supplier and manufacturer relationships, including lead times, MOQs, production schedules, quality, and landed cost
- Own purchasing and track purchase orders from placement through receipt
- Partner with Finance and the CAO's office on vendor contracts, renewals, pricing, and payment terms
- Lead vendor reviews and performance scorecards
- Own the annual retail calendar, core styles program, grip socks program, assortment decisions, and SKU rationalization
- Direct product development through the Director of Merchandise
- Own opening inventory packs and franchisee-facing ordering communications
- Maintain feedback loops with franchisees and field teams
- Own Shopify inventory setup, data accuracy, and retail reporting
- Lead monthly inventory reviews with Finance, Marketing, and key vendors
- Report retail performance to leadership
- Lead and develop the retail team, including the Director of Merchandise and Marketing & Retail Associate
- Document repeatable planning and purchasing processes as the network scales
Requirements
What you’ll need- Bachelor's degree in Business, Supply Chain, Retail Merchandising, or a related field (or equivalent professional experience)
- 8+ years in retail or wholesale merchandising, product management, merchandise planning, or supply chain, including 3+ years leading teams, with P&L or category ownership for a product line
- Proven track record growing retail or wholesale revenue and margin, with measurable results
- Experience identifying, testing, and launching new products, and running promotions and sell-through programs through a channel you don't directly control (franchise, wholesale, or multi-location)
- Experience managing overseas and domestic manufacturers and a 3PL warehouse partner, including purchase orders, lead times, and MOQs
- Advanced Excel or Google Sheets skills (pivot tables, lookups, forecasting models)
- Experience with Shopify or a comparable e-commerce/inventory platform
- Experience setting product and design direction and leading product development and merchandising teams
- Strong financial acumen, with comfort discussing inventory capital, margin, and reserves with Finance
- Exceptional organization and communication skills; ability to manage many priorities in a high-growth environment
- Strong product eye and commercial instinct
- Experience growing a retail or wholesale business and driving revenue and margin results
- Experience building forecasts from messy or incomplete data
- Experience selling through franchise, wholesale, or multi-location channels
- Experience building functions inside fast-growing brands is a strong plus, but not required
Benefits
Comp & perks- Performance-based incentives
- Growth opportunities
- 75% contribution to comprehensive individual health plan
- Dental, vision, life, and pet insurance options
- Up to 4% match to 401(k) plan
- Flexible fitness & wellness membership
- Paid time off and company holidays
- A culture that values innovation, ownership, and excellence
- The chance to build JETSET's retail planning function from the ground up as the network grows toward 300 studios
- Direct collaboration with executive leadership and Finance on a high-impact, capital-intensive program
- Clear ownership of a program with visible results, from studio-level stock to the company balance sheet