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Jhpiego

Senior Program Manager, Francophone

Jhpiego

. Collaborate with the Project Director or Senior Portfolio Manager to support and administer programming within assigned multi-country projects or portfolios .

Posted 11/4/2026full-timeBaltimore • Maryland • United StatesSenior💰 $102,944 - $134,039 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, including establishing systems for workplans, budgets, and knowledge management in multi-country projects. Proven ability to lead teams, mentor staff, and maintain stakeholder relationships while ensuring compliance and high-quality reporting.

Highest-signal resume keywords
Project Management CertificationEstablishing Knowledge Management SystemsFinancial Management PrinciplesExcellent Written Communication SkillsFluent in English and French

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementBudgetingWorkplan DevelopmentPerformance Metrics TrackingKnowledge Management Systems
Soft Skills
Organizational SkillsProblem-Solving SkillsOral Communication SkillsMentoringCustomer Service
Tools & Technologies
Office 365
Certifications & Qualifications
Project Management Certification
Industry Keywords
Multi-Country ProjectsStakeholder RelationshipsDonor EngagementProgram ManagementCompliance

About the role

Key responsibilities & impact
  • Collaborate with the Project Director or Senior Portfolio Manager to support and administer programming within assigned multi-country projects or portfolios
  • Provide cross-cutting strategic leadership and management support across global programming
  • Establish program management systems, processes, tools, metrics, and cross-departmental adherence
  • Serve as focal point for consortium partners and maintain high-level donor and stakeholder relationships
  • Support leads, proposals, donor buy-ins, country submissions, and knowledge management tracking
  • Establish guidance and lead start-up activities in new countries
  • Conduct after-action reviews and analyze feasibility and impact of initiatives and process improvements
  • Lead workplanning, reporting, strategic initiatives, and troubleshooting across project technical/core areas
  • Work with finance and contracts teams to ensure policy compliance and track spending across multiple areas
  • Develop and track project performance metrics
  • Prepare presentations and written communications for internal and external stakeholders
  • Resolve escalated or sensitive matters and escalate severe risks to the Project Director/Senior Portfolio Manager
  • Implement and oversee project knowledge management systems
  • Mentor and/or supervise program staff
  • Act as Project Director when the Project Director is unavailable
  • Establish partnership principles and maintain communication with consortium members
  • Provide customer service and feedback to country/project teams and partners
  • Lead project close-out activities, after-action reviews, and quality final reporting
  • Supervise Project and Program Officers and Program Managers
  • Provide leadership, coaching, mentorship, counseling, feedback, and performance reviews
  • Recruit qualified and diverse staff and manage employees in compliance with HR policies

Requirements

What you’ll need
  • Graduate Degree i.e. MPH (or equivalent working experience) with 10 years relevant working experience
  • Certified in Project Management
  • Proven experience establishing systems for high-quality workplans, quarterly and annual reports, and budgets
  • Proven experience successfully starting up and closing out projects
  • Proven experience setting up and tracking knowledge management systems for large complex projects
  • Excellent understanding of financial management principles and budgeting
  • Experience collaborating with senior finance staff to establish systems/procedures for budgets and expenditure reports
  • Strong understanding of multiple technical areas Jhpiego works in
  • Strong organizational skills
  • Excellent writing skills for different audiences
  • Excellent oral communication skills with diverse groups
  • Excellent problem-solving skills
  • Office 365
  • Ability to travel 30%
  • Fluent in written and spoken English
  • Fluent in French
  • Subject to a pre-employment background check

Benefits

Comp & perks
  • Health, life, career and retirement total rewards package
  • Pre-employment background check
  • Reasonable accommodation during the pre-employment process
  • Diversity, equity and inclusion commitment