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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in managing admissions systems, particularly Slate CRM, while ensuring data integrity and user experience. Capable of creating and analyzing reports and queries in Excel to support admissions processes and decision-making.
Highest-signal resume keywords
Slate CRM ProficiencyData Query CreationExcel Formulas and Pivot TablesAdmissions Systems ManagementEvent and Communication Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Admissions Systems ManagementData Query CreationExcel FormulasPivot TablesData ReportingQuality ChecksError TroubleshootingData IntegrationApplication ProcessingRecord Review
Soft Skills
CommunicationProblem-SolvingCollaborationResourcefulnessUser Experience Support
Tools & Technologies
Slate CRMMicrosoft ExcelSharePoint
Industry Keywords
AdmissionsEnrollment ManagementStudent ApplicationsWaiver EligibilityData Management
About the role
Key responsibilities & impact- Maintain, enhance, and develop admissions systems
- Build communications, report data, and manage the Slate CRM system
- Facilitate processing of student applications across all channels
- Maintain application files and review applicant records and transcripts
- Verify requirements and waiver eligibility
- Support system workflows and escalate errors and exceptions
- Run Slate CRM queries and enter CRM data through report forms and templates
- Update SharePoint document libraries
- Refresh reporting data and perform quality checks on admissions data, records, and reports
- Troubleshoot Slate CRM and other technology systems
- Monitor business requirements, identify functionality gaps, suggest enhancements, and assist with new feature development
- Support Slate CRM development and usage alongside Systems & Operations leadership
- Manage events, forms, queries, reports, communications, materials, portals, and data integrations
- Support user experience, access, and development for internal staff, external offices, and prospective students
- Create, edit, and run data queries and reports in Slate and Microsoft Excel
- Serve as a resource to students, campus representatives, and the public regarding data, materials, and processing
- Perform other related duties as requested
Requirements
What you’ll need- Bachelor’s Degree
- One year of related experience
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond HS diploma/graduation equivalent, subject to the JHU equivalency formula
- Proficiency in admissions systems, such as Slate or similar CRM systems
- Ability to create and edit formulas and pivot tables in Excel
- Experience in admissions, enrollment management, or a related field preferred
- Successful candidates are subject to a pre-employment background check
- Applicants completing their final academic semester/quarter may be considered eligible and may need to provide academic completion information
Benefits
Comp & perks- Total rewards package supporting health, life, career, and retirement
- Seasonal flu vaccine required by Johns Hopkins University, with exceptions for religious beliefs or medical reasons
- Pre-employment background check
- Accommodation support during the pre-employment process
- Required vaccinations for applicable clinical, laboratory, research-subject, or community-contact positions provided at no cost in Occupational Health office