IT Manager

JHU EEHPC

. Provide day-to-day IT services for a department or unit, or manage a single university or health-system IT function .

Posted 10/22/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $87,635 - $153,545 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT service delivery, project management, and customer relationship management while ensuring compliance with security and regulatory standards. Proficient in leading technical teams and implementing data-driven solutions using advanced analytics tools.

Highest-signal resume keywords

IT Service DeliveryProject ManagementSQL KnowledgeAdvanced Power BI ExperienceWorkday Reporting Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData ModelsData QualitySDLC ControlsTestingReporting Quality PracticesWorkday ReportingPower BIWorkday Prism AnalyticsMicrosoft Fabric

Soft Skills

Customer ServiceLeadershipCollaborationCommunicationTechnical Guidance

Tools & Technologies

WorkdayPower BIAzure Data ServicesEnterprise Lake House Patterns

Industry Keywords

IT PoliciesRegulatory ComplianceService Level AgreementsBudget ManagementVendor Collaboration

Tech Stack

Tools & technologies

AzureSDLCSQL

About the role

Key responsibilities & impact

Provide day-to-day IT services for a department or unit, or manage a single university or health-system IT function
Work with administrative, academic, or senior IT leadership to develop and implement service-delivery plans
Represent departmental leadership in divisional and interdivisional meetings concerning IT policies and operations
Lead projects of varying complexity, including multidisciplinary coordination and vendor collaboration
Manage technologies and applications for a focused customer base or a broad customer base
Supervise frontline IT professionals and provide technical guidance, with possible hands-on responsibilities
Provide input and recommendations, formulate plans, and implement leadership-directed plans
Apply organizational needs and the institutional technology landscape to implement solutions
Help establish budgetary goals and priorities and potentially develop the IT operations budget
Participate in establishing technology policies and practices and implement security and regulatory compliance measures
Manage customer relationships, satisfaction, and adherence to service level agreements
Promote excellent customer service and maintain customer and vendor relationships
Collaborate with colleagues throughout the institution
Design, develop, and apply technical solutions within the functional scope
Manage multiple IT projects, including requirements gathering, planning, delegation, and progress monitoring
Participate in service delivery as needed
Recruit, develop, retain, organize, and manage staff performance
Assign tasks, monitor progress, and provide guidance
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree
Five years of progressively responsible IT-related experience
Additional education may substitute for required experience under the JHU equivalency formula
Additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, as permitted by the JHU equivalency formula
Experience leading enterprise reporting or business intelligence delivery (preferred)
Experience directing analysts, developers, engineers, or comparable technical staff (preferred)
Working knowledge of SQL, data models, data quality, security/access concepts, SDLC controls, testing, and reporting quality practices (preferred)
Hands-on Workday reporting experience, including custom reports, calculated fields, dashboards/worklets, security sharing, tenant migration, and testing (preferred)
Advanced Power BI experience, including solution design, modeling, DAX/Power Query, publishing, usability, and performance review (preferred)
Experience with Workday Prism Analytics, Workday Worksheets, Microsoft Fabric, Azure data services, or enterprise lake house patterns (strongly preferred)
Successful candidates subject to a pre-employment background check
Faculty, staff, and students required to receive the seasonal flu vaccine, subject to exceptions

Benefits

Comp & perks

Total rewards package supporting employees' health, life, career and retirement
Seasonal flu vaccine required by Johns Hopkins University, with religious or medical exceptions
Required vaccinations for applicable positions provided at no cost through Occupational Health
Pre-employment accommodations available
Equal opportunity employment
Remote work arrangement