FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in bookkeeping and client management, with a strong focus on accuracy in financial reporting and exceptional customer service. Proficient in QuickBooks Online and effective communication with clients to resolve concerns and ensure satisfaction.
Highest-signal resume keywords
QuickBooks Online Certification3+ Years Bookkeeping ExperienceCustomer-Facing ExperienceExcellent English ProficiencyHigh Attention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BookkeepingAccount ReconciliationFinancial ReviewTax PreparationProblem-Solving
Soft Skills
Customer Service MindsetProactive ApproachClear Communication
Tools & Technologies
SalesforceSlack
Certifications & Qualifications
QuickBooks Online Certification
Industry Keywords
Financial ReportingClient ManagementU.S.-Based ClientsAccounting DegreeFinance Degree
About the role
Key responsibilities & impact- Accurately categorize transactions, reconcile accounts, and maintain clean ledgers
- Identify and resolve bookkeeping discrepancies
- Conduct monthly financial reviews to ensure clients’ books are accurate and up to date
- Serve as the main point of contact for small business-owner clients
- Communicate professionally and clearly via chat, email, and phone
- Explain financial information in an accessible manner
- Identify and resolve client concerns proactively
- Own the client experience from start to finish
- Collaborate with internal teams using Salesforce and Slack
Requirements
What you’ll need- QuickBooks Online Certification is required (active certification)
- 3+ years of experience in bookkeeping, auditing, or tax preparation
- 1+ years of customer-facing or client service experience, ideally supporting U.S.-based clients
- Excellent spoken and written English proficiency
- Strong customer service mindset
- Hands-on experience using QuickBooks Online
- High attention to detail, strong problem-solving skills, and a proactive approach
- Degree in Accounting, Finance, or related field, or equivalent experience
- Must be based in the Johannesburg area
- Available to work North American business hours (9 AM–5 PM PST)
- Must meet Bench’s minimum hardware and internet requirements
Benefits
Comp & perks- Remote work option
- Full-time employment