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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales Operations and Revenue Operations, with a strong ability to analyze operational issues, design process improvements, and lead cross-functional projects. Capable of delivering executive-ready recommendations and facilitating stakeholder discussions to drive strategic initiatives.
Highest-signal resume keywords
Sales Operations ExperienceProject ManagementData AnalysisStakeholder EngagementProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProcess RedesignProject ManagementOperational RolloutsSystem ImplementationsUser Acceptance TestingSales ForecastingPipeline ManagementPerformance ReportingAI and Automation Application
Soft Skills
Strong Operational JudgmentTrusted AdvisorFacilitation SkillsOrganizational SkillsCommunication Skills
Tools & Technologies
SalesforceSales Technology Platforms
Industry Keywords
Revenue OperationsGo-To-Market StrategyChannel PartnershipsInbound SalesOutbound SalesAccount Management
About the role
Key responsibilities & impact- Act as the primary Sales Operations partner for an assigned sales channel or priority area
- Serve as a thought partner to channel leaders and understand channel goals and performance drivers
- Analyze operational issues and identify improvement opportunities
- Make strategic recommendations and contribute to quarterly prioritization discussions
- Investigate operational problems through stakeholder input, workflow reviews, and data analysis
- Build fact bases, size impacts, and translate findings into recommendations with explicit trade-offs
- Document current-state processes, requirements, owners, handoffs, dependencies, and failure points
- Design clearer, more efficient, and scalable process improvements
- Lead channel projects from discovery and scoping through execution, rollout, and post-launch measurement
- Define requirements, project plans, milestones, owners, dependencies, risks, and success measures
- Coordinate cross-functional execution, resolve blockers, and escalate risks
- Develop rollout plans covering communication, documentation, training, readiness, and post-launch support
- Deliver executive-ready updates on project status, milestones, risks, decisions, and actions
- Facilitate discovery sessions, working meetings, project updates, and launch-readiness discussions
- Partner with RevTech, Enablement, Sales Planning, Finance, Analytics, and Sales stakeholders
- Prepare impacted teams for new processes, tools, or expectations
- Monitor adoption, process health, stakeholder feedback, and business impact
- Connect project results to productivity, conversion, pipeline quality, sales cycle, or forecast accuracy
Requirements
What you’ll need- 3–5 years experience, ideally in management consulting or tech, strategy, or a business/revenue operations role
- Experience leading client- or stakeholder-facing workstreams from problem definition through recommendation
- Ability to break ambiguous business problems into hypotheses, test them with data and stakeholder interviews, and develop clear recommendations
- Executive-ready written recommendations and decision memos
- Ability to facilitate leadership discussions
- Strong project ownership and follow-through
- Ability to act as a trusted advisor to leaders
- Strong operational judgment and ability to decide independently or escalate appropriately
- Ability to manage multiple priorities while maintaining accuracy and organization
- Ability to identify opportunities to apply AI and automation to channel workflows
- Experience in Sales Operations, Revenue Operations, go-to-market, or strategic operations is nice to have
- Experience supporting Inbound, Outbound, Account Management, or Channel Partnerships sales channels is nice to have
- Familiarity with Salesforce and other sales technology platforms is nice to have
- Experience with system implementations, process redesigns, user acceptance testing, or operational rollouts is nice to have
- Exposure to sales planning, forecasting, routing, pipeline management, compensation, or performance reporting is nice to have
- Legally entitled to work in Canada
- Successful completion of a background check, including identity verification
- Ability to attend the office at least 1 day per week according to the department schedule
Benefits
Comp & perks- Equity rewards and stock options
- Annual health and wellness stipends
- Retirement savings matching in RRSP, TFSA or FHSA
- Extended health package with fully paid premiums for body and mind
- Dedicated Talent Development team
- Career coaching
- Learning and leadership programs
- Career development opportunities
- Pre-approved travel expenses fully covered for one in-person interview
- Inclusive work environment and accommodation support during the hiring process