Senior Fraud Risk Operations Analyst

Jobber

. Conduct daily risk reviews of accounts and transactions flagged by fraud models .

Posted 10/15/2026full-timeCanadaSenior💰 CA$58,800 - CA$109,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud operations, risk assessment, and fraud detection within the SaaS, Financial Services, Fintech, or Payment Processing industries. Proficient in analyzing transaction data and implementing risk strategies while ensuring a seamless customer experience.

Highest-signal resume keywords

Fraud Operations ExperienceMerchant Risk AssessmentChargeback KnowledgeAnalytical MindsetCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fraud DetectionTransaction MonitoringRisk ReviewsCNP Fraud KnowledgeACH Fraud Knowledge

Soft Skills

Analytical MindsetInquisitive MindsetTime ManagementAbility to CollaborateAbility to Embrace Change

Tools & Technologies

StripeAdyenWorldpayCheckout.comSquareRiskifiedSiftEkataKountSalesforce

Industry Keywords

Fraud PreventionFinancial LossRegulatory ComplianceVisa/Mastercard Network RulesNACHA Guidelines

About the role

Key responsibilities & impact

Conduct daily risk reviews of accounts and transactions flagged by fraud models
Analyze internal, third-party, and publicly available data to detect and mitigate merchant fraud losses
Implement risk strategies and interventions while maintaining a frictionless experience for legitimate customers
Communicate directly with merchants about risk concerns, fraud prevention, dispute resolution, and chargeback avoidance
Collaborate with the Risk Operations team on high-risk cases and incidents
Recommend risk mitigation strategies
Identify and champion improvements to fraud prevention processes, policies, and tools
Collaborate with cross-functional teams on customer risk issues
Make timely decisions to mitigate fraud and credit losses
Analyze case work to identify emerging fraud patterns
Provide evidence-backed improvement suggestions to management
Work flexibly during company and statutory holidays as required

Requirements

What you’ll need

Experience in fraud operations in SaaS, Financial Services, Fintech, or Payment Processing industries
Domain expertise in merchant risk assessment and fraud detection
Knowledge of card-not-present (CNP) fraud
Knowledge of ACH fraud
Knowledge of chargebacks
Knowledge of transaction monitoring and risk reviews
Analytical and inquisitive mindset
Ability to make complex decisions under pressure in a fast-paced setting
Investigative mindset and ability to interpret suspicious transaction trends, account activity, and internal and external signals
Exceptional communication skills
Comfortable discussing fraud, risk, and financial loss with customers
Ability to articulate risk findings clearly and professionally to internal teams
Ability to embrace ambiguity and change
Ability to work autonomously with superb time management skills
Comfort with technology
Ability to collaborate cross-functionally and develop solutions balancing risk management and customer experience
Availability to work during company and/or statutory holidays as required
Legally entitled to work in Canada
Successful completion of a background check, including identity verification
Preferred: experience with Stripe, Adyen, Worldpay, Checkout.com, or Square
Preferred: knowledge of Visa/Mastercard network rules, NACHA guidelines, and regulatory compliance
Preferred: familiarity with Riskified, Sift, Ekata, Kount, Socure, Experian, or LexisNexis
Preferred: familiarity with Slack, Zendesk, Salesforce, Asana, Confluence, Google Suite, Excel, and other collaboration tools

Benefits

Comp & perks

Equity rewards and stock options
Annual health and wellness stipends
Retirement savings matching through RRSP, TFSA or FHSA
Extended health package with fully paid premiums for body and mind
Dedicated talent development program
Career coaching and career development opportunities
Coaching, learning, and leadership programs
Fully covered pre-approved travel expenses for one in-person interview at the nearest Jobber office
Fully remote work for employees outside hub cities
Inclusive and diverse work environment
Equal opportunity employer and accommodation support