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Jobrack

Operations Manager

Jobrack

. Own every product run from production order to live for sale .

Posted 9/22/2026full-timeRemote • South Africa, Poland, Serbia, Romania, Bosnia & Herzegovina, CzechiaMid-LevelSenior💰 $42,000 - $48,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in logistics management, including customs clearance, freight quoting, and 3PL operations, while maintaining strong organizational skills and attention to detail. Proficient in managing production timelines, vendor relationships, and regulatory documentation within the supplements and consumer health industries.

Highest-signal resume keywords
Operations ManagementLogistics CoordinationRegulatory DocumentationDemand PlanningVendor Performance Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Production Order ManagementFreight QuotingCustoms ClearanceLanded-Cost ModellingCOGS TrackingSOP DocumentationSpreadsheet ProficiencyInventory ManagementLabel Design CoordinationProduct Catalog Management
Soft Skills
Detail-OrientedProactive CommunicationCalm Under PressureOrganizational Skills
Tools & Technologies
ShopifyAmazon Seller CentralShipfusionAsanaGoogle Sheets
Industry Keywords
SupplementsNutraceuticalsConsumer HealthRegulated Consumer GoodsEU TARIC CodesFDA ComplianceTSCA DocumentationGMP/NSF Standards3PL OperationsIntegrative Wellness

About the role

Key responsibilities & impact
  • Own every product run from production order to live for sale
  • Track purchase orders and production timelines with contract manufacturers
  • Confirm reorder lead times, secure production slots, and flag stock-coverage risks
  • Coordinate formula updates, reformulations, R&D contracts, and bench testing
  • Source raw ingredients, qualify suppliers, request samples/specifications, gather quotes, and compare quality and cost
  • Track raw-ingredient sourcing, documentation, material-lot decisions, and production invoicing
  • Solicit and compare freight quotes, book pickups, and coordinate domestic/international freight
  • Coordinate customs clearance, customs bonds, TSCA documentation, FDA release, and cargo insurance
  • Act as logistics point of contact between manufacturers, freight forwarders, and the 3PL
  • Create inbound shipments and configure Shipfusion SKUs and inventory data
  • Track 3PL check-in and resolve damaged, missing, or rejected-unit discrepancies
  • Request, edit, upload, and maintain Certificates of Analysis and related master spreadsheets
  • Coordinate label designs, proofs, dies, estimates, label files, web-ready formats, and 3D bottle renders
  • Update Shopify and Amazon catalog information, imagery, product weights, dimensions, stock states, and product pages
  • Plan Amazon FBA replenishment shipments around major sales events and allocate stock between 3PL and Amazon
  • Maintain master tracking spreadsheets and consolidate email, Slack, and Asana communications
  • Potentially expand into demand planning, landed-cost/COGS tracking, vendor and 3PL performance management, regulatory compliance, SOP documentation, product launches, and EU/UK expansion support

Requirements

What you’ll need
  • 3-5 years experience as an Operations Manager in the supplements, nutraceuticals, or similar industry
  • Exceptionally organised and detail-oriented
  • Fluent, or quick to learn, in logistics and import terminology, including freight quoting, customs/HTS/TARIC codes, cargo insurance, and 3PL operations
  • Strong spreadsheet and systems skills
  • Experience with Shopify, Amazon Seller Central, a 3PL platform such as Shipfusion or comparable, Asana, and Google Sheets
  • Clear, proactive written communication across email, Slack, and Asana
  • Ability to remain calm under shifting timelines and re-plan when production, shipments, or stock coverage change
  • Supplements, CPG, consumer health, integrative wellness, or other regulated consumer goods background is advantageous
  • Demand planning and reorder-point/safety-stock forecasting is advantageous
  • Landed-cost and COGS modelling is advantageous
  • Regulatory documentation experience with TSCA, FDA, GMP/NSF, import records, registrations, and renewals is advantageous
  • EU/UK import-export exposure, including EU TARIC codes, is advantageous
  • SOP writing and process documentation is advantageous
  • Vendor/3PL performance management and damage-claim handling is advantageous
  • Packaging and component sourcing is advantageous

Benefits

Comp & perks
  • $3,500 - 4,000 USD per month gross salary
  • Fully remote
  • Negotiable hours with overlap in US Mountain Time
  • 20 days PTO
  • Supplement Family and Friends discount
  • Holidays
  • Full-time, primary role
  • Independent contractor arrangement