Senior Manager, Marketing & Communications Operations

. Serve as the operational engine of JFF’s Marketing and Communications team .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $80,000 - $100,000 per yearWebsite

Key responsibilities & impact

Serve as the operational engine of JFF’s Marketing and Communications team
Develop, track, and manage marketing and communications project budgets
Establish and maintain project management standards, templates, and workflows in Asana
Own project intake, prioritization, and capacity planning processes
Develop project plans, resource assignments, estimates, timelines, and post-project needs
Lead resource planning and allocation across concurrent projects and workstreams
Identify and onboard vendors and contractors
Manage agency partners, freelancers, and external resources
Negotiate contracts, scopes of work, and service agreements with Contracts and Finance
Review and process vendor invoices, track external spending, and reconcile expenses
Maintain a centralized roster of freelancers, contractors, and external resources
Facilitate recurring meetings, agendas, decision-making processes, ownership, and follow-through
Design and maintain centralized systems for documents, assets, and resources
Identify workflow gaps and bottlenecks and implement efficiency solutions
Improve internal processes, SOPs, and operating norms
Coordinate Marketing and Communications with Finance, Contracts, and Program teams
Support onboarding practices for new team members
Report to the AVP, Enterprise Marketing & Communications

What you’ll need

Strong track record of leading complex, multi-stakeholder projects from planning through execution
Typically 5–8+ years of relevant professional experience for Senior Manager-level hires, including full-time, part-time, internship, and/or freelance experience
Experience preferably supporting Marketing and Communications initiatives
Ability to establish project-management guardrails, align resources and expertise to project needs, and develop vendor and contract workflows
Comfort navigating ambiguity and brainstorming creative solutions
Highly organized with a strong instinct for building systems that improve reliability, clarity, communication, and follow-through
Strong written and verbal communication skills
Ability to build relationships and manage communications with external partners, especially freelancers and vendors
Ability to facilitate meetings, coordinate agendas and action steps, and keep teams focused on outcomes
Ability to learn and navigate multiple technology systems, including Asana, Salesforce, SharePoint, Outlook, Teams, and related project management and collaboration tools
Commitment to inclusion, belonging, and well-being values and practices
Positions are not eligible for employer-visa sponsorship or open to F-1 student visa holders
Resume and thoughtful cover letter required

Comp & perks