Jobs for the Future (JFF)

Operations

• Serve as the operational engine of JFF’s Marketing and Communications team
• Develop, track, and manage marketing and communications project budgets
• Establish and maintain project management standards, templates, and workflows in Asana
• Own project intake, prioritization, and capacity planning processes
• Develop project plans, resource assignments, estimates, timelines, and post-project needs
• Lead resource planning and allocation across concurrent projects and workstreams
• Identify and onboard vendors and contractors
• Manage agency partners, freelancers, and external resources
• Negotiate contracts, scopes of work, and service agreements with Contracts and Finance
• Review and process vendor invoices, track external spending, and reconcile expenses
• Maintain a centralized roster of freelancers, contractors, and external resources
• Facilitate recurring meetings, agendas, decision-making processes, ownership, and follow-through
• Design and maintain centralized systems for documents, assets, and resources
• Identify workflow gaps and bottlenecks and implement efficiency solutions
• Improve internal processes, SOPs, and operating norms
• Coordinate Marketing and Communications with Finance, Contracts, and Program teams
• Support onboarding practices for new team members
• Report to the AVP, Enterprise Marketing & Communications

Senior Manager, Marketing & Communications Operations