Customer Service Representative

Johnson Brothers

. Deposit daily checks collected from route drivers and sales representatives remotely .

Posted 10/22/2026full-timeIrving • Texas • United StatesMid-LevelSenior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing administrative tasks, customer service inquiries, and order processing in a fast-paced environment. Proficient in MS Office applications to support various office functions and communication needs.

Highest-signal resume keywords

Customer Service OrientationExcellent Written And Verbal CommunicationDetail OrientedStrong Organization SkillsMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingDeposit Documentation FilingDiscount ProcessingCustomer Credit Memo SupportProof Of Deliveries Management

Soft Skills

Resolution DrivenMulti-taskingProfessional Telephone Etiquette

Tools & Technologies

MS OfficeEmail Management Systems

Industry Keywords

Administrative SupportCustomer ServiceCommercial Team LiaisonHigh Volume Environment

About the role

Key responsibilities & impact

Deposit daily checks collected from route drivers and sales representatives remotely
Post customer checks within the application system
File deposit documentation according to company storage policies
Answer the customer service phone line for the commercial team and direct customers
Monitor and respond to the general email inbox
Enter and modify orders
Process approved discounts
Support customer credit memos following a verification process
Liaise with delivery and warehouse teams to support the commercial team
Oversee will-call and sample checkout, ensuring proof of deliveries for pickups
Provide office support, including supply orders and meeting/event setup
Perform other administrative and support functions as assigned

Requirements

What you’ll need

Excellent written and verbal communication skills with professional telephone etiquette
Resolution driven and customer service oriented
Ability to multi-task and meet deadlines in a fast paced, high volume environment
Detail oriented with strong organization skills
Solid computer skills including MS Office (Excel, Word and Outlook)
Perform wide variety of administrative duties as assigned