National Account Manager – Retail Solutions

Johnson Controls

. Identify and develop new business opportunities within the sales territory in Northern or Southern Germany .

Posted 10/22/2026full-timeHamburg • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong B2B Sales and Business Development capabilities, with a focus on building long-term customer relationships and managing the sales process effectively. Proficient in utilizing CRM systems for pipeline management and forecasting while maintaining excellent communication skills in both German and English.

Highest-signal resume keywords

B2B Sales ExperienceCustomer Relationship ManagementSales Process ManagementGerman Language ProficiencyRetail Technology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process ManagementB2B SalesAccount ManagementNeeds AnalysisSolution PresentationCRM DocumentationSales ForecastingRetail Technology FamiliarityPipeline ManagementField Sales

Soft Skills

Self-OrganizationStructured Working StyleMotivationInitiativeCustomer-Focused Communication

Industry Keywords

RetailSales TerritoryIndependent RetailersMedium-Sized Retail ChainsNetworking MeetingsTrade ShowsRFIDEASSelf-CheckoutAnalytics

About the role

Key responsibilities & impact

Identify and develop new business opportunities within the sales territory in Northern or Southern Germany
Acquire independent retailers and medium-sized retail chains, building long-term customer relationships
Manage the entire sales process, from initial outreach and needs analysis through solution presentation to contract signing
Collaborate with internal departments to develop and position suitable solutions from the portfolio
Build customer trust through communication, regular on-site meetings, and consistent follow-up
Document customer contacts, sales opportunities, and next steps in the CRM system, and maintain the pipeline and forecast
Represent Sensormatic at regional events, trade shows, and networking meetings
Work closely with the responsible Business Development Executive as well as Presales, Service, and Marketing

Requirements

What you’ll need

Initial practical experience in B2B sales, field sales, business development, or account management
Strong sales drive and enthusiasm for measurable sales success
Excellent self-organization and a structured, reliable working style
Motivation and initiative
Convincing, professional, and customer-focused communication skills
Experience in retail or with retail technologies such as RFID, EAS, video, self-checkout, or analytics is an advantage but not required
Willingness to work independently and leverage the expertise of Presales, Service, Marketing, and other internal teams
Very good German language skills
Good English language skills
Willingness to travel regularly within the sales territory

Benefits

Comp & perks

Structured onboarding and comprehensive training in our solutions, processes, and target markets
Support from experienced colleagues in Sales, Presales, Service, and Marketing
Individual training and development opportunities to support your further career in sales
Short decision-making processes, modern work equipment, and flexible working arrangements
30 days of annual leave
Attractive company car policy, including private use
Attractive discounts with numerous partners in fitness, fashion, travel, and other industries
A clearly defined sales territory with responsibility and ample scope to shape its development