Johnson Controls

Operations

• Translate North America and Area service growth strategy into market priorities, execution plans, and performance expectations
• Deliver the Area operating plan for service volume, revenue, margin, recurring revenue, retention, and service attachment
• Ensure service growth priorities are executable at market level through role clarity, standard work, sales motions, and accountability
• Diagnose performance gaps and align corrective actions with local and Area leaders
• Lead weekly, monthly, and quarterly service sales management cadence across the Area
• Drive pipeline sufficiency and improve opportunity quality, stage discipline, conversion, velocity, aging, and CRM adoption
• Strengthen forecast accuracy and use performance data to identify risks, remove barriers, and scale best practices
• Build relationships with strategically important customers and executive stakeholders
• Drive planned service agreement bookings, renewal and retention performance, installed-base recapture, and lifecycle value selling
• Partner with systems sales and service operations to increase service attachment across the customer lifecycle
• Coach and enable Market General Managers, front-line sales leaders, and service sales teams through influence
• Support onboarding, sales methodology adoption, account planning, opportunity coaching, performance inspection, and leadership standard work
• Assess seller capacity, coverage, productivity, and capability needs and recommend resource or development actions
• Coordinate service sales efforts among Area and market leaders and functional partners
• Align growth ambition, customer commitments, labor capacity, solution quality, and execution readiness with service operations
• Drive strategy adoption and commercial execution across the Area
• Lead adoption of service sales motions, programs, tools, and standard operating procedures across local markets
• Use CRM data, pipeline reviews, account plans, and forecast discussions to focus on priority opportunities
• Coach leaders on sales behaviors, customer engagement, and follow-through
• Maintain an operating rhythm supporting clear priorities, timely intervention, and consistent learning

Area Service Operations Enablement Leader

Product Manager

• Serve as the authoritative internal expert for global hardware and chemical control regulatory regimes
• Protect global market access and business continuity through timely, defensible regulatory decisions
• Lead interpretation, implementation, and governance of chemical and product compliance obligations across regions
• Own PSRA business systems, data architecture, and advanced analytics capabilities
• Translate regulatory requirements into scalable digital controls, automated workflows, and AI-assisted decision support
• Embed regulatory intelligence into product, supply chain, and customer-facing processes through the Stage Gate process
• Ensure sustained global compliance of fire suppression hardware and chemical agent products across all served markets
• Act as regulatory decision authority for complex or high-risk global compliance issues
• Lead regulatory strategy for high-complexity NPI, sustaining products, and major material or supplier changes
• Deliver scalable, system-enabled regulatory intelligence through modern business platforms and AI-driven tools
• Anticipate emerging regulatory risks and mitigate business, supply chain, and product safety impacts
• Lead interpretation and application of global chemical and hardware regulatory regimes, including TSCA, REACH, RoHS, WEEE, CPSC, Proposition 65, CE/UKCA, DSL/NDSL, SCIP, and analogous APAC and LATAM regulations
• Own global regulatory impact assessments and compliance pathways for new and revised regulations
• Establish approaches for substance restrictions, material declarations, labeling, documentation, and customer disclosures
• Serve as regulatory escalation point for audits, customer inquiries, and enforcement-related issues
• Embed regulatory requirements into early-stage product design, architecture, and material selection
• Ensure end-to-end lifecycle compliance through manufacturing changes, obsolescence, and end-of-life obligations
• Provide regulatory guidance for scale-up, process changes, and global supply chain transitions
• Develop, own, and advance PSRA digital platforms supporting chemical management, product compliance, supplier data, and regulatory reporting
• Act as PSRA business owner for IT and data science initiatives, defining system requirements and priority roadmaps
• Design, develop, and deploy AI-enabled capabilities for regulatory horizon scanning, SDS and material risk screening, predictive compliance risk assessment, and customer documentation and inquiry management
• Ensure regulatory data governance, traceability, transparency, and audit readiness across systems
• Define global supplier compliance data standards and validation requirements
• Drive digital integration of supplier material and chemical data
• Ensure timely, accurate regulatory disclosures to customers, authorities, and certification bodies
• Mentor PSRA team members on regulatory strategy, systems thinking, and risk-based decision-making
• Influence engineering, operations, and commercial leaders by embedding regulatory intelligence into decision workflows
• Define KPIs, dashboards, and governance mechanisms to measure global compliance health and system effectiveness

Manager, Product Stewardship – Regulatory Affairs

• Translate North America and Area service growth strategy into market priorities, execution plans, and performance expectations
• Deliver the Area operating plan for service volume, revenue, margin, recurring revenue, retention, and service attachment
• Ensure service growth priorities are executable through role clarity, standard work, sales motions, and accountability
• Diagnose performance gaps and align corrective actions with local and Area leaders
• Lead weekly, monthly, and quarterly service sales management cadence
• Drive pipeline sufficiency, opportunity quality, stage discipline, conversion, velocity, aging, and CRM adoption
• Strengthen forecast accuracy and use performance data to identify risks, remove barriers, and scale best practices
• Build relationships with strategic customers and executive stakeholders to shape opportunities and accelerate growth
• Drive planned service agreement bookings, renewals, retention, installed-base recapture, and lifecycle value selling
• Partner with systems sales and service operations to increase service attachment across the customer lifecycle
• Coach and enable Market General Managers, front-line sales leaders, and service sales teams through influence
• Support onboarding, sales methodology adoption, account planning, opportunity coaching, performance inspection, and leadership standard work
• Assess seller capacity, coverage, productivity, and capability needs and recommend resource or development actions
• Coordinate service sales activity among Area and market leaders and functional partners
• Align growth ambition, customer commitments, labor capacity, solution quality, and execution readiness with service operations
• Drive strategy adoption, commercial execution, sales motions, programs, tools, and standard operating procedures across local markets
• Use CRM data, pipeline reviews, account plans, and forecast discussions to focus on priority opportunities
• Maintain operating rhythm, remove obstacles, reinforce disciplined execution, and turn performance gaps into practical actions

Area Service Operations Leader

• Translate North America and Area service growth strategy into market priorities, execution plans, and performance expectations
• Deliver the Area operating plan for service volume, revenue, margin, recurring revenue, retention, and service attachment
• Ensure service growth priorities are executable through role clarity, standard work, defined sales motions, and accountability
• Diagnose performance gaps and align corrective actions with local and Area leaders
• Lead weekly, monthly, and quarterly service sales management cadence across the Area
• Drive pipeline sufficiency, opportunity quality, stage discipline, conversion, velocity, aging, and CRM adoption
• Strengthen forecast accuracy and use performance data to identify risks, remove barriers, and scale best practices
• Build relationships with strategically important customers and executive stakeholders
• Drive planned service agreement bookings, renewals, retention, installed-base recapture, and lifecycle value selling
• Partner with systems sales and service operations to increase service attachment across the customer lifecycle
• Coach and enable Market General Managers, front-line sales leaders, and service sales teams through influence
• Support onboarding, sales methodology adoption, account planning, opportunity coaching, performance inspection, and leadership standard work
• Assess seller capacity, coverage, productivity, and capability needs and recommend resource or development actions
• Coordinate service sales activity among Area and market leaders and functional partners
• Align growth ambition, customer commitments, labor capacity, solution quality, and execution readiness with service operations
• Drive adoption of service sales motions, programs, tools, and standard operating procedures
• Use CRM data, pipeline reviews, account plans, and forecast discussions to focus on the right opportunities
• Maintain an operating rhythm supporting clear priorities, timely intervention, and consistent learning across markets

SDET

• Provide active, ongoing day-to-day testing support for small tonnage screw and scroll units.
• Manage tests from design and planning through execution, completion, data analysis, and presentation of results to external JCI customers.
• Provide test engineering support for standard and non-standard contract witness testing.
• Interface with customers and factory operation partners to resolve production issues.
• Plan and execute tests of screw and scroll chillers.
• Communicate with sales engineers to develop and agree upon test plans.
• Create test request details defining conditions needed to meet customer requirements.
• Use an in-house rating program to determine chiller-rated performance.
• Perform calculations to simulate fouling effects.
• Acquire and provide input for, and set up, data acquisition software.
• Diagnose and troubleshoot chillers that fail to operate or meet performance requirements.
• Diagnose and resolve data acquisition system issues.
• Communicate results and issue resolutions to sales engineers and external customers.
• Provide testing-result summaries to product engineering for further analysis.
• Present laboratory design and setup, instrumentation calibration methods and records, and AHRI and Eurovent testing procedures and tolerances to customers.
• Work with sales engineers and customers to resolve testing concerns or misunderstandings.
• Participate in revising standard procedures, test standards, and processes.
• Develop or recommend new procedures, processes, or resources to improve testing efficiency, accuracy, or capability.
• Adhere to the Company’s Code of Conduct and Business Ethics standards.

HVAC Test Engineer

Full-stack Engineer

• Support product development, ensure compliance with industry standards, and drive cost-effective solutions
• Collaborate with global design centers and cross-functional teams to introduce new products, implement engineering changes, and improve product performance and reliability
• Ensure manufacturing information aligns with global design standards and complies with AHRI, ASME, PED, ETL, and UL requirements
• Lead product engineering activities for new product introductions
• Implement engineering changes and maintain product documentation
• Manage and update master data, bills of materials, and engineering drawings
• Provide production support and troubleshoot design, quality, supplier, and process issues
• Participate in Kaizen events to drive continuous improvement
• Propose and implement cost reduction projects to meet plant objectives
• Evaluate and implement product improvements
• Review material specifications and standards and manage deviation proposals
• Provide feedback to the global design team based on factory assembly processes and manufacturing capabilities

HVAC Product Engineer

Designer

• Design and develop electrical control systems for industrial equipment and automation applications
• Create and maintain electrical schematics, wiring diagrams, panel layouts, terminal plans, and bills of material using Autodesk Electrical
• Develop PLC and embedded computer hardware documentation for new product designs and customer-specific projects
• Select and specify electrical components including PLCs, HMIs, industrial computers, power supplies, circuit protection devices, communication hardware, sensors and instrumentation
• Ensure compliance with applicable electrical codes, standards, and company design practices
• Support engineering change requests and update design documentation
• Coordinate with engineers, production personnel, and suppliers to resolve design and manufacturing issues
• Assist in panel layout optimization for manufacturability and serviceability
• Generate accurate documentation packages for manufacturing, testing, and field installation
• Participate in project review meetings and design reviews
• Provide technical support during system integration, testing, startup, and troubleshooting activities
• Maintain project schedules and deliver assigned tasks within established deadlines
• Support continuous improvement initiatives related to design processes, standards, and documentation practices
• Provide support for the controls panel shop to clarify specifications and adapt engineering changes if needed
• Collaborate with engineering, manufacturing, project management, and field teams to develop cost-effective industrial control solutions

Electrical Designer, Drafter

Electrical Engineer

• Perform electrical or electronic engineering assignments, often requiring development of new or improved products, processes, and techniques
• Support cutting-edge technologies and processes related to electrical and power electronics engineering
• Design, test, and maintain power electronics products and systems for Johnson Controls’ chiller applications
• Determine techniques, procedures, and theories for developing power electronics products and systems
• Create compliance procedures for electrical/electronic circuitry designs
• Define and interpret design specifications; design circuitry; analyze product requirements and recommend solutions
• Prepare and coordinate documentation release for component design and manufacturing
• Participate in preliminary design and systems architecture
• Analyze cost impacts of proposed modifications, upgrades, and new software implementations
• Conduct feasibility studies and systems analysis for new applications or major system modifications
• Work with engineers, designers, and technicians on specific assignments
• Forecast and schedule work activities and define processes for repetitive tasks
• Act as technical liaison for troubleshooting field and factory issues involving power electronics products and systems on Johnson Controls’ chillers
• Report into the Power Electronics Department

Sales Engineer

• Manage accounts and forge strong customer relationships to understand needs and provide tailored solutions within the pricing framework
• Enhance product knowledge and industry expertise
• Develop and execute a sales strategy to achieve annual growth targets
• Prepare tenders and lead negotiations to secure profitable orders while ensuring payment collection
• Deliver monthly sales reports to management, tracking performance and customer satisfaction
• Identify customer needs, generate leads, and proactively build long-term relationships
• Monitor competitor activities and report insights to enhance market position
• Manage BMS projects to deliver effective customer solutions
• Adhere to Johnson Controls policies and procedures with integrity

Senior Sales Engineer, Controls

• Design and implement Desktop Applications to solve engineering and architectural design problems.
• Develop, maintain and improve existing company products.
• Work closely with product owners to gather software requirements.
• Work with project teams to plan, analyze and estimate project timelines.
• Conduct code reviews, testing, and debugging to ensure high-quality software delivery.
• Contribute to continuous improvements within the agile software development process.
• Collaborate with other stakeholders and be accountable to each other to achieve the project’s vision.
• Report to the Software Applications Engineering Manager as an integral member of the Development team.

Senior Software Engineer, C#, .NET, WPF, SQL, Entity Framework, MVVM/Win UI

Security Engineer

• Install, commission, and maintain electronic systems designed to protect people, properties, and assets
• Gain knowledge of fire detection, intrusion detection, CCTV, and access control solutions
• Visit residential, commercial, and retail sites
• Collaborate with a dedicated team while developing skills toward becoming a qualified fire and security engineer
• Complete a mix of college learning and hands-on mentoring at Banham Academy in a block-format college programme
• Progress through the Level 3 Fire Emergency & Security Systems Technician apprenticeship

Apprentice Fire and Security Engineer

Manager

• Plan, coordinate, and oversee installation and service operations across the assigned territory
• Monitor team workload and optimize resource planning to meet SLA requirements
• Coordinate installation schedules, site surveys, and subcontractor resources
• Supervise van stock within the territory
• Align with Sales and Business Operations on company priorities and customer commitments
• Develop and mentor field service technicians and subcontractors
• Ensure compliance with safety standards, installation quality expectations, and licensing requirements
• Collect and report installation progress, service performance, and operational metrics
• Support process improvements across the territory
• Manage customer communications through email, phone, and the customer portal
• Monitor scheduling activities, resolve escalations, and act as the first field escalation point
• Manage installation scope changes, risks, and issues
• Oversee permitting and licensing processes
• Approve overtime requests and installation cost overruns up to $500 within delegated authority
• Maintain a qualified contractor base
• Ensure required project deliverables are completed and submitted on time
• Report to the Regional Field Operations Manager and lead 8-12 field service technicians

Retail Geo Manager

Account Executive

• Sell large, complex, bundled offerings with guaranteed savings to commercial building owners and owner representatives at the C-level
• Promote Johnson Controls’ value proposition by addressing customers’ business and financial challenges
• Build and manage long-term relationships with key and target building owners
• Identify, qualify, and close new sales and guaranteed savings opportunities
• Sell, renew, and expand renewable service agreements, including multi-year agreements
• Develop networks of prospective customers and qualify potential customers
• Recommend solutions addressing financial, business, operational, and environmental objectives
• Coordinate project development engineering, construction management, energy and operational engineering, technical, financial, and legal resources
• Write, present, communicate, negotiate, and close proposals and major opportunities
• Use Salesforce, Account Management, Account Plan, TAS, and JCI sales process checkpoints to manage the pipeline
• Lead sales teams and coordinate with internal Systems and Service sales organizations
• Advocate for customers, participate in final project inspections, and ensure customer training and orientation
• Support solution sales and marketing plans and target new customers based on vertical market strategies
• Report progress and account status to management
• Attend and present at trade shows and participate in professional organizations

Account Executive – Sustainable Infrastructure

Inspector

• Meet customer expectations while performing quality inspections
• Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety product lines and similar competitive products
• Work with low-voltage wiring and associated devices for low-voltage equipment
• Complete Service Acknowledgements with proper coding using laptop computers or hard copy
• Follow and maintain a structured inspection schedule
• Input, retrieve, and archive inspection documentation using a laptop computer
• Make minor repairs and programming changes under direct authorized supervision
• Complete assigned inspections on time
• Perform other duties as assigned

Sprinkler Inspector

• Sell large, complex, bundled offerings with guaranteed savings to C-level customers
• Promote Johnson Controls value propositions and provide solutions to customers’ business and financial challenges
• Build and manage long-term relationships with building owners and owner representatives
• Execute the sales process to qualify, cultivate, and close new sales and guaranteed savings opportunities
• Sell, renew, and expand renewable service agreements, including multi-year agreements
• Target prospective customers, develop contact networks, and qualify opportunities
• Address customers’ financial, business, operational, and environmental objectives
• Coordinate project development engineering, construction management, energy, operational, technical, financial, and legal resources
• Write, present, negotiate, and close proposals using financial agreements
• Use Salesforce, Account Management, Account Plan, and TAS to manage sales pipelines and opportunities
• Lead sales teams and foster internal relationships to ensure customer satisfaction
• Advocate for customers within Johnson Controls and participate in final project inspections
• Help develop and implement solution sales and marketing plans
• Keep management informed of account status and attend trade shows and professional organizations

Area Service Operations Enablement Leader

Manager, Product Stewardship – Regulatory Affairs

Area Service Operations Leader

Area Service Operations Leader

HVAC Test Engineer

HVAC Product Engineer

Electrical Designer, Drafter

Electrical Engineer

Senior Sales Engineer, Controls

Senior Software Engineer, C#, .NET, WPF, SQL, Entity Framework, MVVM/Win UI

Apprentice Fire and Security Engineer

Retail Geo Manager

Account Executive – Sustainable Infrastructure

Sprinkler Inspector

Senior Account Executive – Sustainable Infrastructure