Retail Geo Manager

Johnson Controls

. Plan, coordinate, and oversee installation and service operations across the assigned territory .

Posted 9/29/2026full-timeOrlando • Florida • United StatesSeniorLead💰 $85,000 - $134,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing field service operations, ensuring compliance with safety standards, and optimizing resource planning to meet service level agreements. Proficient in project management, technical writing, and effective communication with diverse stakeholders.

Highest-signal resume keywords

Field Service ManagementProject ManagementConstruction Trade Costing ModelsTechnical WritingAdvanced Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field Service ManagementProject ManagementConstruction Trade Costing ModelsTechnical WritingProblem-SolvingAnalyticsResource PlanningInstallation Quality ComplianceSafety Standards ComplianceScheduling Management

Soft Skills

Effective CommunicationMentoringTeam LeadershipCustomer CommunicationConflict Resolution

Tools & Technologies

MS WordMS PowerPointMS ExcelSmartsheet

Certifications & Qualifications

Valid Provincial or State Licenses

Industry Keywords

Field OperationsConstructionSLA RequirementsOSHANECInstallation Progress ReportingSubcontractor ManagementPermitting ProcessesService Performance MetricsCustomer Portal Management

About the role

Key responsibilities & impact

Plan, coordinate, and oversee installation and service operations across the assigned territory
Monitor team workload and optimize resource planning to meet SLA requirements
Coordinate installation schedules, site surveys, and subcontractor resources
Supervise van stock within the territory
Align with Sales and Business Operations on company priorities and customer commitments
Develop and mentor field service technicians and subcontractors
Ensure compliance with safety standards, installation quality expectations, and licensing requirements
Collect and report installation progress, service performance, and operational metrics
Support process improvements across the territory
Manage customer communications through email, phone, and the customer portal
Monitor scheduling activities, resolve escalations, and act as the first field escalation point
Manage installation scope changes, risks, and issues
Oversee permitting and licensing processes
Approve overtime requests and installation cost overruns up to $500 within delegated authority
Maintain a qualified contractor base
Ensure required project deliverables are completed and submitted on time
Report to the Regional Field Operations Manager and lead 8-12 field service technicians

Requirements

What you’ll need

7-10 years of field, construction, and management experience
Valid provincial or state licenses as required
Proficiency in English
Advanced computer skills, including MS Word, PowerPoint, Excel, and Smartsheet
Strong understanding of construction trade costing models, NEC, and OSHA
Ability to manage complex projects and drive solutions
Strong analytics and problem-solving capabilities
Effective communication with diverse audience groups
Strong technical writing and presentation skills
Bachelor’s degree in a technical or business-related field preferred
Working proficiency in Spanish or French preferred

Benefits

Comp & perks

Competitive benefits package
Opportunity to grow leadership experience
Developing people and improving processes