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Johnson Controls

Retail Security Systems Technician

Johnson Controls

. Install and repair EAS, RFID and CCTV equipment in retail environments .

Posted 10/26/2026full-timeUnited StatesMid-LevelSenior💰 $25 - $34 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in electronics and networking fundamentals, with a strong focus on installing and repairing EAS, RFID, and CCTV equipment. Capable of maintaining accurate records, managing parts inventory, and ensuring customer satisfaction through effective communication and collaboration.

Highest-signal resume keywords
Proficiency In Electronics And Networking FundamentalsExperience Installing Or Servicing IP Cameras And DVR/NVR SystemsNetworking CertificationStrong Written And Oral Communication SkillsAbility To Work Independently And Collaboratively

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Installation And Repair Of EAS EquipmentInstallation And Repair Of RFID EquipmentInstallation And Repair Of CCTV EquipmentParts ManagementDocumentation AccuracyService Call ManagementPhysical Ability To Carry Equipment Up To 70 LbsClimbing LaddersWorking Within DuctsBasic PC Skills
Soft Skills
Strong Work EthicAdaptability To Industry ChangesCustomer Service OrientationTeam CollaborationProblem-Solving
Tools & Technologies
MS OfficeIP CamerasDVR SystemsNVR Systems
Certifications & Qualifications
Low Voltage LicenseNetworking Certification
Industry Keywords
Retail EnvironmentsCustomer SatisfactionService Level Agreements (SLAs)Field Work SafetyTechnical Training

About the role

Key responsibilities & impact
  • Install and repair EAS, RFID and CCTV equipment in retail environments
  • Respond to service calls efficiently and maintain accurate records of work performed
  • Work directly with customers and team members to resolve issues promptly and provide equipment training
  • Maintain an accurate parts inventory to support first-time fixes and efficient service delivery driving customer SLAs
  • Report customer satisfaction updates and service or sales opportunities identified during visits to management
  • Support safe, effective field work while representing Johnson Controls professionally at customer sites
  • Responsibly operate the company vehicle to and from service calls and keep it clean and organized
  • Own every installation and repair with accountability, safety, and integrity
  • Manage service calls efficiently, stay organized, and remove avoidable delays
  • Apply training, certifications, and feedback to strengthen service quality and customer support
  • Share information with management, support collaboration, and contribute to a trusted team environment
  • Use accurate documentation and disciplined parts management to drive first-time fixes and dependable service outcomes

Requirements

What you’ll need
  • High School Diploma or GED
  • Must be able to pass state and federal background check to obtain state required low voltage license in Louisiana and Arkansas
  • Proficiency in electronics and networking fundamentals
  • Strong written and oral communication skills
  • Proficiency in MS Office and basic PC skills
  • Ability to work independently and collaboratively in a team environment
  • Physical ability to carry and move equipment up to 70 lbs and work in challenging positions such as climbing ladders or working within ducts
  • Associate's degree in electronics preferred
  • Associate's degree can be substituted for a formalized training program from a technical college, university, or military equivalent
  • Certifications are also accepted
  • Networking certification
  • Experience installing or servicing IP cameras and DVR/NVR systems
  • Adaptability to industry changes and a strong work ethic

Benefits

Comp & perks
  • 401K
  • Medical care
  • Dental care
  • Vision care, available from day one
  • Paid vacation
  • Paid holidays
  • Paid sick time
  • Extensive product and on-the-job/cross-training opportunities
  • Encouraging and collaborative team environment
  • Commitment to safety through Zero Harm policy
  • Employee discount programs through The Loop by Perk Spot