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Senior Business Systems Analyst
Johnson Controls. Lead the development team's backlog by breaking Features into User Stories with clear acceptance criteria .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product and business systems analysis, with a strong focus on Agile methodologies, backlog management, and effective communication with cross-functional teams. Proficient in utilizing AI tools and data reporting technologies to enhance operational efficiency and stakeholder engagement.
Highest-signal resume keywords
Agile MethodologiesProduct ManagementAzure DevOpsSQLAI Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Story WritingBacklog RefinementData ModelingWorkflow DiagramsAcceptance CriteriaPerformance RatingProduct CertificationData IntegrationAdvanced ExcelPower BI
Soft Skills
CollaborationFacilitationProblem SolvingCommunicationStakeholder Engagement
Tools & Technologies
Microsoft CopilotClaudeAzure DevOpsJira
Industry Keywords
HVACSoftware Development LifecycleSAFeKanbanScrum
Tech Stack
Tools & technologiesAzureCloudSQL
About the role
Key responsibilities & impact- Lead the development team's backlog by breaking Features into User Stories with clear acceptance criteria
- Facilitate backlog refinement and participate in PI planning, system demos and Kanban cadences
- Confer with product management, engineering, sales and field users to understand procedures, problems, data inputs and outputs, and reporting needs
- Write use cases, workflow diagrams and data models
- Review system capabilities and constraints and evaluate requested changes and solution options
- Validate delivered work against acceptance criteria and demo it to stakeholders
- Plan and coordinate dependencies with other teams and external resources
- Provide second-level support for equipment selection tools, triage field issues and drive resolution
- Maintain visibility through status, risks and delivery metrics
- Use Microsoft Copilot, Claude and other AI tools to improve efficiency, communication and transparency
- Collaborate with other analysts and improve backlog standards and team processes
Requirements
What you’ll need- Bachelor's degree in business, engineering or a technical field, or equivalent experience; Computer Science, Mechanical Engineering or a related discipline
- 5+ years of product, business systems analysis or software development lifecycle experience
- Experience with Azure DevOps or a similar tool (e.g., Jira)
- Understanding of web and cloud applications, APIs and data integration
- HVAC or related industry experience preferred
- Experience with equipment selection, performance rating or product certification preferred
- Hands-on experience using AI tools such as Microsoft Copilot and Claude preferred
- Proven experience writing Features and User Stories with acceptance criteria on Agile teams; experience with SAFe and with both Kanban and Scrum teams preferred
- Working knowledge of SQL and advanced Excel; Power BI or similar reporting tools preferred
- Must be within commuting distance to the facility or able to relocate
Benefits
Comp & perks- Competitive benefits package
- Various relocation packages are available