Technical Learning Manager

Johnson Controls

. Lead the strategy, development, delivery, and continuous improvement of the HVAC Equipment Training portfolio for Johnson Controls customers and channel partners .

Posted 10/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $120,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and developing technical learning programs, with a strong focus on adult learning principles and curriculum development. Proven ability to manage a learning portfolio while utilizing data-driven decision-making to enhance training effectiveness and align with business needs.

Highest-signal resume keywords

Learning & Development ManagementTechnical Training LeadershipData-Driven Decision MakingAdult Learning PrinciplesStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DevelopmentInstructional MethodsLearning EvaluationProgram ManagementTraining Operations Management

Soft Skills

CoachingCollaborationCommunicationAccountabilityContinuous Improvement

Industry Keywords

HVACBuilding TechnologiesCustomer EducationTechnical EnvironmentManufacturing

About the role

Key responsibilities & impact

Lead the strategy, development, delivery, and continuous improvement of the HVAC Equipment Training portfolio for Johnson Controls customers and channel partners
Lead and develop a team of technical learning professionals
Establish priorities and plans aligned with product roadmaps, business needs, customer requirements, and partner capability needs
Manage, coach, and develop team members, setting expectations and fostering accountability and continuous improvement
Own operational and financial performance using revenue, utilization, capacity, customer experience, learning outcomes, and other metrics
Partner with business, product, and channel stakeholders to translate requirements into effective learning solutions
Ensure high-quality instructor-led, virtual, online, hands-on, and blended learning experiences
Align instructor capacity, training schedules, equipment, labs, and resources with business priorities and customer demand
Maintain alignment between training programs, product changes, and customer and partner needs
Use learner feedback, assessments, operational data, and business outcomes to evaluate effectiveness and drive improvement
Simplify, standardize, and scale training processes, programs, and resources
Communicate portfolio performance, priorities, risks, and resource needs to stakeholders and leadership

Requirements

What you’ll need

Bachelor’s degree in Learning & Development, Education, Business, Organizational Development, Engineering, Technology, or a related field, or equivalent relevant experience
5+ years of experience in Learning & Development, technical training, customer education, enablement, program management, or a related field
Demonstrated experience leading, coaching, and developing others
Experience managing multiple programs, projects, services, or a portfolio with competing priorities and stakeholders
Strong business acumen with demonstrated ability to use data to identify opportunities, establish priorities, and make informed decisions
Strong communication, collaboration, and stakeholder-management skills, with demonstrated ability to quickly learn complex products, technologies, processes, or business environments
Formal people-management experience
Experience managing a learning portfolio, training operation, customer education function, or comparable service organization
Knowledge of adult learning principles, curriculum development, instructional methods, and learning evaluation
Experience supporting external customers, channel partners, distributors, or other non-employee learner populations
Experience in HVAC, building technologies, industrial equipment, manufacturing, engineering, or another technical environment

Benefits

Comp & perks

Competitive salary and bonus plan
Paid vacation/holidays/sick time - 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
JCI Employee discount programs (The Loop by Perk Spot)
Competitive Bonus plan
Competitive benefits package