VP, Managing Director – Global Data Center Solutions

Johnson Controls

. Own the executive relationship and account strategy for the assigned hyperscaler .

Posted 10/26/2026full-timeRemote • Wisconsin • United StatesLead💰 $253,000 - $396,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management, customer engagement, and cross-functional coordination to drive growth and operational excellence. Proven ability to translate customer insights into actionable strategies while fostering strong relationships with senior stakeholders.

Highest-signal resume keywords

Strategic Account LeadershipCross-Functional Team CoordinationDemand ForecastingCustomer AdvocacyKPI Visibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Demand Forecasting InputsPipeline VisibilityEscalation ManagementBasis-Of-Design InfluenceFinancial DriversOperational DriversAccount Strategy DevelopmentProduct Roadmap InfluenceService Performance TrackingLifecycle Support

Soft Skills

CoachingFeedbackGrowth MindsetCustomer EngagementRelationship Management

Certifications & Qualifications

Advanced Education in BusinessAdvanced Education in EngineeringAdvanced Education in Operations

Industry Keywords

HyperscalerLarge Strategic AccountMission-Critical InfrastructureComplex Matrix OrganizationCommercial DependenciesTechnical DependenciesService DependenciesLifecycle Dependencies

About the role

Key responsibilities & impact

Own the executive relationship and account strategy for the assigned hyperscaler
Align customer and Johnson Controls stakeholders on long-term vision, data center priorities, technology direction, future builds, and engagement governance
Shape Johnson Controls' position as a trusted long-term partner while balancing customer advocacy, enterprise readiness, commercial opportunity, and delivery commitments
Provide structured customer insight to portfolio and product leaders, identifying product gaps, evolving requirements, and opportunities for differentiation
Support co-innovation with the customer and connect strategic priorities to scalable solution direction
Translate early customer signals, basis-of-design direction, long-range plans, and project pipeline into actionable demand inputs
Strengthen forecasting, capacity readiness, service and parts planning, and lifecycle support
Coordinate commercial, technical, operational, quality, service, parts, and regional resources around account priorities and customer commitments
Direct escalation, remove cross-functional barriers, and maintain momentum across functions and geographies
Track secured orders, revenue, margin and EBIT, pipeline, win performance, delivery, innovation commitments, service performance, and relationship health
Lead account reviews, KPI visibility, escalation pathways, and follow-through
Develop talent through coaching, feedback, continuous learning, and a growth mindset

Requirements

What you’ll need

Leadership experience in strategic account, global account, or enterprise customer-facing roles
Experience engaging senior customer stakeholders and shaping long-term account strategy
Experience coordinating cross-functional teams across commercial, technical, operational, or service environments
Demonstrated experience translating customer requirements into internal priorities and observable account outcomes
Knowledge of demand forecasting inputs, pipeline visibility, basis-of-design influence, escalation management, KPI visibility, cross-functional governance, and financial and operational drivers tied to growth, margin, delivery, and customer advocacy
Preferred: Experience supporting hyperscaler, large strategic account, or mission-critical infrastructure customers
Preferred: Experience influencing product roadmaps, solution direction, or structured voice-of-customer processes
Preferred: Experience operating in a complex matrix organization with shared resources and indirect authority
Preferred: Knowledge of commercial, technical, service, and lifecycle dependencies within large-account environments
Preferred: Advanced education in business, engineering, operations, or a related discipline

Benefits

Comp & perks

Competitive Bonus plan considering individual, group, and corporate performance
Competitive benefits package