Associate Director, Field Reimbursement, Dermatology – Patient Engagement & Customer Solution

Johnson & Johnson

. Lead, develop, and directly manage a team of Field Reimbursement Managers with access and fulfillment responsibilities across Dermatology healthcare provider accounts .

Posted 10/20/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and developing teams within the healthcare sector, particularly in biopharmaceutical market access and reimbursement strategies. Proven ability to foster collaboration across various functions while managing complex business circumstances and driving team performance.

Highest-signal resume keywords

Healthcare Business ExperienceField Reimbursement ManagementLeadership CapabilitiesAccount Management KnowledgeDermatology Market Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Biopharmaceutical Market AccessReimbursement PrinciplesCoding and BillingPrior Authorization ProcessesOffice OperationsAnalytical Problem SolvingCustomer-Oriented Strategy DevelopmentTeam ManagementBudget ManagementAI Literacy

Soft Skills

Excellent Communication SkillsTeam MotivationCollaborationCoachingRelationship Building

Certifications & Qualifications

Bachelor's DegreeMBA or Advanced Degree

Industry Keywords

DermatologyManaged CarePatient AccessPharmacy Benefit IssuesField SalesMarket AccessHealthcare Provider AccountsPatient FulfillmentTrust-Based RelationshipsHCC Guidelines

About the role

Key responsibilities & impact

Lead, develop, and directly manage a team of Field Reimbursement Managers with access and fulfillment responsibilities across Dermatology healthcare provider accounts
Execute the PECS Field Reimbursement Manager strategy
Ensure healthcare providers, patients, and caregivers have the information, tools, and resources needed to start and stay on therapy
Foster communication across Patient Access, Pharmacy Access, Medical, Market Access, Brand Marketing, and Field Sales
Lead, motivate, coach, develop, and retain a diverse team
Lead a regionally aligned team of up to 8 direct reports
Develop long- and short-term strategic plans and manage execution of related tactics
Pull through district vision, create team culture, drive accountability, manage FRM performance, build customer relationships, and achieve team goals
Coach FRMs to use data insights and account management competencies to address access barriers
Support identification and resolution of patient access and fulfillment obstacles, including specialty pharmacy and pharmacy benefit issues
Build trust-based relationships and collaborate with internal and external partners
Work in the field with minimal supervision
Manage and allocate budget in alignment with team objectives
Carry out responsibilities in adherence to the JJIM Credo, HCC Guidelines, and FRM Rules of Engagement
Report to the Field Director, Field Access & Affordability Solutions within PECS

Requirements

What you’ll need

Bachelor’s Degree is required
MBA or other related graduate level degree preferred
Minimum of 8 years healthcare business related experience required
Concentration in biopharmaceutical market access, field reimbursement or managed markets preferred
Knowledge of account management, managed care, and reimbursement principles, including pharmacy, coding, billing, prior authorization, office operations, and appeals processes
Demonstrated leadership capabilities and performance success in prior roles
Valid Driver's License in one of the 50 United States
Reside within the geography or be willing to relocate to it
3+ years of direct people management preferred
Immunology disease state experience preferred
MBA or other advanced degree/relevant certifications preferred
Experience navigating high profile, complex business circumstances preferred
Experience developing and executing customer-oriented strategies preferred
Ability to collaborate cross-functionally in a matrix environment preferred
Excellent written and verbal communication skills preferred
Strong analytical/problem solving skills preferred
Experience in the Dermatology therapeutic market preferred
Commitment to learning emerging technologies, such as AI, through exploration and iteration
Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgment preferred
Ability to travel up to 75% of the time

Benefits

Comp & perks

Equal Opportunity Employer
Inclusive interview process and disability accommodations
Field-based work arrangement
Potential relocation option to the Texas geography