Johnson & Johnson

Manager

• Provide end-to-end ownership of the PLM technology platform supporting R&D
• Ensure stable, secure, and compliant PLM operations across the product lifecycle
• Define and execute the PLM platform strategy and roadmap aligned with R&D, Quality, and enterprise IT objectives
• Partner with R&D, Quality, Regulatory, Manufacturing, and Supply Chain stakeholders to translate business needs into PLM solutions
• Lead platform enhancements, system integrations, upgrades, and continuous improvement initiatives
• Ensure PLM solutions meet global regulatory, quality, cybersecurity, and data governance requirements
• Manage vendor relationships, service delivery, budgets, and related technology services
• Lead, coach, and develop a high-performing technology team
• Drive standardized processes, data integrity, and digital best practices across the R&D technology landscape

Platform Manager

Marketing

• Partner with marketing and commercial stakeholders to understand business objectives and translate requirements into product and system capabilities
• Support the end-to-end lifecycle of marketing systems, including requirements gathering, solution design, testing coordination, deployment, and continuous improvement
• Analyze business processes and user needs to improve marketing effectiveness, system usability, data quality, and operational efficiency
• Collaborate with IT delivery teams, vendors, and platform owners to deliver compliant solutions on time and within scope
• Enable reporting, dashboards, and insights supporting campaign performance, customer engagement, and commercial decision-making
• Assist with change management, user training, documentation, communications, and post-implementation support
• Monitor system performance and user feedback, recommend enhancements, and prioritize backlog items
• Ensure compliance with governance, data privacy, regulatory, and quality requirements
• Apply AI, advanced analytics, and automation to modernize commercial platforms and optimize customer engagement, pricing, and revenue

Marketing Systems Professional

• Provide end-to-end ownership of the PLM technology platform supporting R&D
• Ensure stable, secure, and compliant operations across the product lifecycle
• Define and execute the PLM platform strategy and roadmap aligned with R&D, Quality, and enterprise IT objectives
• Partner with R&D, Quality, Regulatory, Manufacturing, and Supply Chain stakeholders to translate business needs into PLM solutions
• Lead platform enhancements, system integrations, upgrades, and continuous improvement initiatives
• Ensure PLM solutions meet regulatory, quality, cybersecurity, and data governance requirements
• Manage vendor relationships, service delivery, budgets, and related technology services
• Lead, coach, and develop a high-performing technology team
• Drive standardized processes, data integrity, and digital best practices across the R&D technology landscape

• Partner with marketing and commercial stakeholders to translate business objectives into product and system capabilities across CRM, campaign management, analytics, and content platforms
• Support the end-to-end lifecycle of marketing systems, including requirements gathering, solution design support, testing coordination, deployment, and continuous improvement
• Analyze business processes and user needs to improve marketing effectiveness, system usability, data quality, and operational efficiency
• Collaborate with IT delivery teams, vendors, and platform owners to deliver solutions on time, within scope, and aligned with architectural and security standards
• Enable reporting, dashboards, and insights for campaign performance, customer engagement, and commercial decision-making
• Assist with change management, user training, documentation, communications, and post-implementation support
• Monitor system performance and user feedback, recommend enhancements, and prioritize backlog items
• Ensure compliance with governance, data privacy, regulatory, and quality requirements
• Lead AI, advanced analytics, and automation applications to modernize commercial platforms and improve customer engagement, pricing and revenue optimization, and compliant commercial execution

Professional, Marketing Systems

• Define and execute the global strategy, operating model, governance framework, and service roadmap for Network Stable Services
• Lead globally distributed internal resources, regional leads, contractors, and managed-service providers
• Govern network service requests from intake and requirements assessment through solutioning, planning, implementation, validation, documentation, and closure
• Oversee LAN, WAN, wireless, network security, load balancing, IPAM, cabling coordination, and related infrastructure service delivery
• Ensure network implementations meet change-management, security, quality, asset-management, documentation, and operational-readiness requirements
• Govern managed-service providers and strategic suppliers, including operational reviews, service-improvement plans, escalations, resource planning, and supplier-performance discussions
• Identify and prioritize automation, AI, standardization, reusable designs, and automated controls for network services
• Define performance measures, dashboards, governance reports, and improvement targets
• Present performance, risks, priorities, investment needs, and recommendations to senior leadership
• Coach and develop employees, regional leaders, contractors, and service-provider teams

Senior Manager, Global Network Stable Services

Customer Support

• Process specialized and complex orders, coordinating product shipment and delivery with distribution center and transportation teams
• Support team members with customer escalations and lead root-cause analyses
• Provide formal helpline support to associates and escalate issues to the Quality and Training team
• Collaborate cross-functionally to investigate, research, and resolve escalations
• Resolve discrepancies involving data integrity, shipping, returns, disputes, trade pricing, and promotional management
• Provide operational customer service and after-hours support coverage
• Initiate returned-goods processes and issue call tags
• Recommend and lead continuous improvement initiatives
• Attend, initiate, and lead internal meetings
• Document customer inquiry information accurately and promptly
• Maintain records in compliance with GMP, SOX, DEA, FDA, PWC, CAPA, safety, and environmental requirements
• Reconcile, validate, enter, and modify specialty orders in compliance with applicable laws and regulations
• Maintain and update standard operating procedures and processes
• Complete required training and process deviation requests
• Participate in or lead preliminary investigations of CSS-generated deviations
• Notify appropriate teams about altered shipments, potential fraud, medical events, complaints, and other escalations
• Pull, analyze, and maintain daily, weekly, monthly, and annual reports
• Identify deviations and trends and support timely resolution
• Manage customer and internal business relationships
• Perform other assigned duties

Senior Coordinator – Customer Support Services, Orthopaedics

Financial Planning and Analysis

• Represent the finance function in cross-functional discussions relating to Controlling & Inventory, particularly MAKE and R&D
• Support the Controlling & Inventory Finance Lead with the global finance transformation initiative, including ERP/S4Hana design, build, and deployment
• Collaborate with Global Process Owners, Technical Product Owners, System Integrators, and transformational programs to capture and define business requirements
• Manage interdependencies with other transformational programs such as Signifi/Transact
• Ensure the Global Template is designed and built to meet business requirements using current technology capabilities
• Document future-state design as part of the Global Template build
• Support TPO and System Integrator teams in building the proposed design in S4/Hana
• Participate in build demonstrations, review deliverables, and provide feedback
• Ensure business requirements are met during the build
• Collaborate with the Master Data team to validate data setup for Controlling & Inventory processes
• Ensure development-system processes meet business requirements and provide feedback to TPO and System Integrator teams
• Support deployment teams during testing cycles and hypercare

Finance Manager – Controlling & Inventory

Product Manager

• Lead and manage PLM product group engineering activities supporting R&D and product development across the product lifecycle
• Own PLM platform capabilities, configurations, integrations, and roadmaps
• Apply AI, advanced analytics, and automation to modernize R&D platforms
• Partner with cross-functional stakeholders to translate business and engineering requirements into scalable PLM solutions and governed processes
• Ensure PLM solutions comply with regulatory, quality, and data integrity requirements
• Lead and develop a team of engineers and analysts through technical direction, coaching, and performance management
• Drive continuous improvement in data quality, system usability, and operational efficiency
• Manage vendor relationships and system partners, including solution delivery, enhancements, and support models
• Support digital transformation initiatives within R&D Technology and interoperability with ERP, MES, and QMS systems
• Report into the DePuy Synthes Technology organization

Manager, Product Group Engineering – PLM

• Support the pasritamig global brand strategy team
• Deliver strategic and marketing deliverables
• Support internal and external engagement
• Execute projects via agencies
• Partner with and support Medical Affairs and Market Access
• Liaise with analytics, market research, competitive intelligence, broader global commercial teams, regional partners, field teams, external agency partners, and vendors
• Support the global pasritamig launch strategy
• Support all GCSO marketing functions within the brand according to business needs
• Work in an agile environment and gain exposure across internal and external partners

Global Strategic Marketing – Co-Op

Project Manager

• Coordinate and execute commercial advisory board meetings, Innovation Workshops, VoC calendar engagements, and content for the DePuy Synthes Digital Surgery organization
• Manage HCP contracts, time sheets, services, logistics, event documentation, and minutes for key events
• Partner with JR & Digital Customer Experience and JIC Customer Liaison Team Leads to develop and execute thought leader engagement strategy
• Identify, cultivate, and maintain professional relationships with physicians and medical associations
• Define appropriate thought leader engagement activities and coordinate company contact with thought leaders
• Collaborate with marketing, clinical affairs, medical affairs, regulatory, R&D, and corporate functions to support strategic plans and business objectives
• Partner with GSM, US Marketing, International Marketing, Professional and Commercial Education, and New Technology Managers to facilitate external evaluation and launch of new technologies
• Support product development, clinical and education strategy, and marketing messaging
• Drive aligned external engagement strategies across multiple stakeholder groups
• Provide leadership and insights to the DePuy Synthes leadership team for relevant activities and thought leader engagements
• Partner with global cross-functional stakeholders on innovation initiatives spanning Power Tools, Navigation, Robotics, Data & Digital Capabilities, and Advanced Technologies across orthopaedic specialties
• Support development, prioritization, execution, and commercialization of the VELYS Digital Surgery portfolio
• Report to the Global Head of Robotics, Digital Surgery
• Travel 25–40% as required

Project Manager, VELYS Digital Surgery – Thought Leader Liaison

Sales

• Sell current and potential new oncology therapeutics to fulfill sales strategies
• Demonstrate working knowledge of product clinical efficacy and provide clinical support/information as needed
• Achieve sales quota
• Conduct business analysis and prospect for new business within the assigned territory
• Develop account strategies with the District Manager to increase territory sales
• Identify key accounts and healthcare professionals and develop penetration plans
• Develop customer-specific pre- and post-call plans
• Build customer dedication and cultivate new relationships
• Influence decision-makers using accurate clinical information and approved sales and marketing materials
• Execute marketing strategies at the local level
• Collaborate with Johnson & Johnson Innovative Medicine team members and counterparts to enhance business results
• Maintain knowledge of assigned specialty products, related markets, clinical matters, technical matters, and health economics
• Understand healthcare delivery systems within assigned accounts, including physician hierarchy, pharmacy personnel, and clinical nursing staff
• Maintain knowledge of reimbursement, patient mix, managed care organizations, specialty pharmacies, protocols, and treatment modalities
• Attend required sales meetings and complete required training
• Complete healthcare compliance, expense reporting, call reporting, and other administrative responsibilities
• Report to a District Manager in a field-based role

Oncology Sales Specialist, Hematology

Customer Success Manager

• Serve as the primary field-based lead for education, assistance, and issue resolution with healthcare providers and office staff regarding patient access to J&J Immunology therapies
• Invest up to 50% of time onsite with healthcare providers, assess education needs, and facilitate stakeholder collaboration
• Educate HCPs on product coverage, prior authorizations, appeals, reimbursement processes, claims submissions, procedures, and payer coding requirements
• Collaborate with sales representatives and key account managers as the local reimbursement expert
• Address critical patient access and affordability issues
• Partner with managed care colleagues on current policies and potential changes
• Conduct field-based reimbursement and access support, education, and creative problem-solving
• Build trust-based relationships with customers in assigned Immunology accounts
• Manage territory logistics, routing, and account business planning
• Maintain knowledge of market dynamics, coverage, and coding requirements
• Develop knowledge of hub and specialty distribution channels
• Collaborate with internal J&J departments and provide subject matter expertise on access and affordability solutions across payer types
• Execute business according to ethical, legal, and compliance standards and complete required training

Field Reimbursement Manager, Dermatology – Patient Engagement & Customer Solution

• Own and manage the end-to-end product lifecycle for Medical Affairs technology solutions
• Partner with Medical Affairs, R&D, Clinical, Regulatory, Quality, and IT stakeholders to translate business and scientific needs into product requirements and priorities
• Define and maintain product roadmaps, backlogs, and success metrics aligned with organizational strategy and compliance requirements
• Lead AI, advanced analytics, and automation initiatives to modernize R&D platforms and improve decision-making
• Balance value, risk, compliance, cost, and technical feasibility in prioritization decisions
• Ensure solutions comply with regulations, data privacy standards, and internal quality systems
• Collaborate with delivery teams using agile and hybrid methodologies
• Manage vendor and partner relationships supporting Medical Affairs technology platforms
• Drive adoption and value realization through change management, training, and stakeholder engagement
• Apply Johnson & Johnson’s Credo and Leadership Imperatives
• Report into the DePuy Synthes Technology organization

Manager, Medical Affairs

• Track the organization’s financial performance
• Provide financial guidance to Distribution business partners
• Advise distribution, warehousing, and transportation teams on budget management and resource allocation
• Identify opportunities to optimize expenditures and capital investments
• Complete financial forecasts, including BP, JU, NU, and Latest Thinkings
• Perform reporting and analysis of complex financial data to influence decisions and set strategy
• Support monthly, quarterly, and annual financial close activities
• Perform consolidation, analysis, and reporting
• Maintain strong compliance discipline
• Support market share and gross profit improvement
• Help lower the cost to serve
• Improve utilization of investments in inventory and instruments
• Serve as a key member of the Global Distribution Finance leadership team
• Collaborate with senior leadership teams

Senior Financial Analyst – US Distribution

• Deliver the company’s sales objectives
• Manage a team of field-based territory managers
• Ensure direct reports perform their duties and provide a professional, knowledgeable interface with the healthcare community
• Work closely with the National Sales Director, training, and marketing teams to provide the sales team with tools, support, and education
• Instill Credo values, lead with integrity, and enforce company policies
• Partner with employees on professional development plans and hold them accountable for commitments
• Utilize performance management processes and tools for activity planning and accountability
• Follow corporate sales direction and lead the team to meet and exceed objectives and metrics
• Collaborate with internal partners to facilitate direct reports’ work
• Engage key customers and accounts to drive sales of the overall product portfolio

Platform Manager

Marketing Systems Professional

Platform Manager

Professional, Marketing Systems

Senior Manager, Global Network Stable Services

Senior Coordinator – Customer Support Services, Orthopaedics

Finance Manager – Controlling & Inventory

Manager, Product Group Engineering – PLM

Global Strategic Marketing – Co-Op

Project Manager, VELYS Digital Surgery – Thought Leader Liaison

Oncology Sales Specialist, Hematology

Field Reimbursement Manager, Dermatology – Patient Engagement & Customer Solution

Manager, Medical Affairs

Senior Financial Analyst – US Distribution

Regional Business Manager – Neurovascular