Associate Director, KOL Management – Trauma

Johnson & Johnson

. Lead development and execution of the thought leader engagement strategy supporting DePuy Synthes Trauma & Extremities strategic plans and business objectives .

Posted 10/28/2026full-timeWest Chester • Pennsylvania • United StatesSenior💰 $122,000 - $212,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing thought leader engagement strategies, fostering relationships with healthcare professionals and key opinion leaders, and collaborating cross-functionally to achieve strategic business objectives. Proven ability to influence stakeholders and drive strategic change in a matrix environment.

Highest-signal resume keywords

Thought Leader Engagement StrategyKey Opinion Leader DevelopmentCross-Functional CollaborationCustomer Relationship ManagementHealthcare Professional Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic Framework DevelopmentCommercial Engagement PlanningBusiness Process UnderstandingNegotiation SkillsMatrix Environment Management

Soft Skills

Influencing Without AuthorityCollaborationLeadershipRelationship BuildingAdaptability

Tools & Technologies

Customer Relationship Management (CRM) Tool

Industry Keywords

Healthcare ProfessionalsKey Opinion LeadersStrategic ChangeRegional ExecutionRegulatory Environment

About the role

Key responsibilities & impact

Lead development and execution of the thought leader engagement strategy supporting DePuy Synthes Trauma & Extremities strategic plans and business objectives
Create a strategic framework and establish engagement governance between the business and thought leaders
Lead and shape the KOL engagement strategy, including an integrated cross-functional plan for contacts and activities
Identify, cultivate, and maintain professional relationships with healthcare professionals
Define appropriate healthcare professional engagement activities
Develop and execute the commercial engagement plan
Maintain the relevant customer relationship management (CRM) tool
Triage and coordinate key opinion leader requests from across the organization
Partner cross-functionally to develop and execute aligned external engagement strategies
Provide leadership and insights to DePuy Synthes senior leaders to inform priorities, activities, and thought leader engagements
Report to the Director, Customer Engagement

Requirements

What you’ll need

A minimum of a Bachelor's degree is required
A minimum of 7 years of relevant business experience is required
Experience and success working with and interacting with health care professionals (HCPs) and key opinion leaders (KOLs) is required
Ability to influence without authority and work with cross-functional teams in the development and delivery of brand strategic imperatives is required
Demonstrated success of collaboration with critical internal and external stakeholders and substantial customer interface is required
Track record of driving necessary strategic change to meet changing business needs is required
Understanding of business processes, high negotiation skills, and passion to achieve sustained, superior results are required
Strong background of regional execution, understanding KOL development and regulatory environment is highly preferred
Experience successfully managing in a matrix environment is preferred
Ability to travel approximately 50%

Benefits

Comp & perks

Retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview accommodations for applicants with disabilities