Associate Director, Pharmacy Innovation – Implementation

Johnson & Johnson

. Refine Johnson & Johnson’s overall pharmacy capability and strategy .

Posted 10/20/2026full-timeUnited StatesSenior💰 $122,000 - $212,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmacy operations, strategy development, and patient engagement, with a strong focus on compliance and ethical leadership. Proven ability to lead cross-functional teams and drive innovation through data analytics and market insights.

Highest-signal resume keywords

PharmD Or BSPharm DegreeActive Pharmacist LicenseHealth Care ExperienceStrategy DevelopmentPatient Engagement Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational OptimizationData AnalyticsMarket AssessmentCompliance MonitoringPatient Experience MetricsPharmacy IntegrationTechnology ImplementationBenchmarkingProgram DesignAccess Dynamics

Soft Skills

LeadershipCommunicationInterpersonal SkillsRelationship BuildingAdaptability

Tools & Technologies

Patient AnalyticsEmerging TechnologiesAI Literacy

Certifications & Qualifications

Pharmacist License

Industry Keywords

Pharmacy CapabilityPatient ServicesPharmaceutical OperationsDiversity, Equity, and InclusionSpecialty Medication Fulfillment

About the role

Key responsibilities & impact

Refine Johnson & Johnson’s overall pharmacy capability and strategy
Use accreditation principles, market assessments, competitive landscapes, patient and customer insights, and industry trends to inform capability design
Monitor effectiveness of operations against patient-experience metrics
Lead continuous operational optimization using patient analytics, customer insights, benchmarking and compliance monitoring
Evolve data sources and analytical approaches to uncover insights about patient journeys and experiences across J&J brands
Monitor policy, pharmacy capabilities and models, pharmacy integration and acquisition, emerging channels, technology and innovation
Inform proactive program changes and pharmacy network design for new launches
Lead business partners and project teams in a complex, highly matrixed environment
Foster learning, smart risk-taking and experimentation within the team and supplier partners
Demonstrate ethical, Credo-based leadership and respect for legal, regulatory and compliance requirements
Report to the Director, Pharmacy Innovation & Implementation

Requirements

What you’ll need

PharmD or BSPharm degree and an active, unrestricted pharmacist license in at least one U.S. jurisdiction
Minimum of 5 years of relevant health care, pharmaceutical, patient services, pharmacy, operations, access, technology implementation or related business experience
Strong strategy, innovation and analytical skills, with excellent overall business acumen
Ability to manage multiple priorities and deliver results in a dynamic environment
Excellent leadership skills, including ability to work effectively in a matrixed and unstructured environment and manage project teams with or without direct-report authority
Excellent written and verbal communication skills, with ability to present effectively to all levels of leadership
Excellent interpersonal skills and demonstrated track record of forging strong, productive relationships with diverse customers and colleagues
Demonstrated commitment to diversity, equity and inclusion
Ability to work from Titusville, New Jersey; Horsham, Pennsylvania; or Pittsburgh, Pennsylvania in accordance with the role’s workplace model
Ability to travel domestically up to 25%
Preferred: understanding of access and reimbursement dynamics and specialty medication fulfillment
Preferred: experience designing adherence, persistence, clinical-support or patient-engagement programs with pharmacy partners
Preferred: commitment to learning emerging technologies such as AI
Preferred: experience building team AI literacy and confidence

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; Colorado residents – 48 hours; Washington residents – 56 hours
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year