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Associate Director, Pharmacy Innovation – Implementation
Johnson & Johnson. Refine Johnson & Johnson’s overall pharmacy capability and strategy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy capability strategy, patient analytics, and compliance monitoring while fostering collaboration and innovation in a matrixed environment. Holds a PharmD or BSPharm degree and an active pharmacist license, with a strong focus on patient engagement and operational excellence.
Highest-signal resume keywords
PharmD Or BSPharm DegreeActive Pharmacist License5+ Years Healthcare ExperienceStrategy And Innovation SkillsLeadership In Matrixed Environments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient AnalyticsCompliance MonitoringPharmacy Capability DesignMarket AssessmentData AnalysisProject ManagementProgram DesignTechnology ImplementationBenchmarkingPolicy Monitoring
Soft Skills
Leadership SkillsInterpersonal SkillsCommunication SkillsAbility To Manage PrioritiesCommitment To Diversity
Tools & Technologies
Emerging TechnologiesAI LiteracyPatient Engagement ProgramsPharmacy IntegrationSpecialty Medication Fulfillment
Certifications & Qualifications
Active Pharmacist License
Industry Keywords
PharmaceuticalPatient ServicesHealthcare OperationsAccess DynamicsCompliance Requirements
About the role
Key responsibilities & impact- Refine Johnson & Johnson’s overall pharmacy capability and strategy
- Use accreditation principles, market assessments, competitive landscapes, patient and customer perspectives, and industry trends to inform capability design recommendations
- Monitor operations against patient-experience metrics aligned with patient needs and brand objectives
- Lead continuous optimization using patient analytics, customer feedback, benchmarking and compliance monitoring
- Evolve data sources and analytical approaches to uncover insights about patient journeys and experiences across J&J brands
- Monitor policy, pharmacy capabilities and models, pharmacy integration and acquisition, emerging channels, technology and innovation
- Inform proactive program changes and pharmacy network design for new launches
- Lead business partners and project teams in a complex, highly matrixed environment
- Foster learning, smart risk-taking and experimentation within the team and supplier partners
- Demonstrate ethical, Credo-based leadership and respect for legal, regulatory and compliance requirements
- Report to the Director, Pharmacy Innovation & Implementation
Requirements
What you’ll need- PharmD or BSPharm degree
- Active, unrestricted pharmacist license in at least one U.S. jurisdiction
- Minimum of 5 years of relevant health care, pharmaceutical, patient services, pharmacy, operations, access, technology implementation or related business experience
- Strong strategy, innovation and analytical skills
- Excellent overall business acumen
- Ability to manage multiple priorities and deliver results in a dynamic environment
- Excellent leadership skills and ability to work effectively in a matrixed and unstructured environment
- Ability to manage project teams with or without direct-report authority
- Excellent written and verbal communication skills
- Ability to present effectively to all levels of leadership
- Excellent interpersonal skills and demonstrated track record of forging strong, productive relationships
- Demonstrated commitment to diversity, equity and inclusion
- Ability to work from Titusville, New Jersey; Horsham, Pennsylvania; or Pittsburgh, Pennsylvania in accordance with the role’s workplace model
- Ability to travel domestically up to 25%
- Preferred: understanding of access and reimbursement dynamics and specialty medication fulfillment
- Preferred: experience designing adherence, persistence, clinical-support or patient-engagement programs with pharmacy partners
- Preferred: commitment to learning emerging technologies such as AI
- Preferred: experience building team AI literacy and confidence
Benefits
Comp & perks- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year