Clinical Specialist

Johnson & Johnson

. Provide clinical and product expertise and customer service to customers .

Posted 10/22/2026full-timeRemote • Florida • United StatesJunior💰 $79,000 - $126,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert-level knowledge of Monarch products and the ability to deliver educational programs to physicians and clinical staff. Proven experience in account development and customer relationship management within the healthcare sector.

Highest-signal resume keywords

Expert-Level Knowledge Of Monarch ProductsAccount Development ExperienceClinical Education DeliveryCustomer Relationship ManagementCompliance With HIPAA And Sunshine Act

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ExpertiseTechnical ConsultingProcedural SupportSales ExperienceMarketing Experience

Soft Skills

Customer ServiceRelationship BuildingCollaborationCommunicationProblem-Solving

Certifications & Qualifications

Bachelor's DegreeValid Driver's License

Industry Keywords

HealthcareOperating Room EnvironmentMonarch SystemsPeer ReviewProfessional Education Events

About the role

Key responsibilities & impact

Provide clinical and product expertise and customer service to customers
Develop and maintain relationships with new and existing customers
Perform account development activities and create competent, confident clinical champions to drive utilization of Monarch systems and scopes
Provide in-case procedural support as a technical consultant
Deliver education to physicians and clinical staff to build competence and confidence
Identify and act on educational opportunities
Provide technically complex case support
Liaise between customers and the corporate office for cases requiring peer review
Report complaints and technical issues accurately and promptly
Collaborate with peers on strategic account development objectives
Develop professional education events tailored to each market
Report to the Regional Sales Manager

Requirements

What you’ll need

A minimum of a Bachelor’s Degree
A minimum of 1-2 years of relevant experience in sales, marketing, or healthcare
Ability to work in all departments of the hospital, including the operating room environment
Travel 50%–75% of the time within the designated territory
Valid Driver’s License in one of the 50 United States
Must develop and maintain expert-level knowledge on commercially available Monarch products
Ability to deliver fellow/physician education programs
Commitment to compliance with company policies and applicable federal, state, and local laws, including HIPPA, Sunshine Act, and Monarch Sales Guidelines

Benefits

Comp & perks

Sales incentive compensation program
Company car or car allowance through the J&J Fleet program
Pension plan
401(k) savings plan
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for Colorado employees; 56 hours for Washington employees
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year