Clinical Specialist

Johnson & Johnson

. Provide a high level of clinical and product expertise and customer service to customers .

Posted 10/22/2026full-timeTampa • Florida • United StatesJunior💰 $79,000 - $126,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert-level knowledge of Monarch products and the ability to deliver effective education programs for physicians and clinical staff. Excels in providing exceptional customer service and technical support in clinical environments while maintaining compliance with relevant regulations.

Highest-signal resume keywords

Expert Level Knowledge Of Monarch ProductsClinical Education Program DeliveryCustomer Service ExcellenceHealthcare Sales ExperienceCompliance With HIPAA And Sunshine Act

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ExpertiseAccount DevelopmentTechnical ConsultingProcedural SupportEducation Program DevelopmentComplaint ReportingMarket Tailored Education EventsField-Based Clinical SupportOperating Room Environment ExperienceSales And Marketing Experience

Soft Skills

Relationship BuildingCommunication SkillsAutonomous Work AbilityProblem-Solving SkillsCollaboration

Certifications & Qualifications

Bachelor's DegreeValid Driver's License

Industry Keywords

HealthcareClinical SupportMonarch SystemsPeer ReviewFederal And State Compliance

About the role

Key responsibilities & impact

Provide a high level of clinical and product expertise and customer service to customers
Develop and maintain strong relationships with new and existing customers
Perform account development activities to create competent, confident clinical champions and drive utilization of Monarch systems and scopes
Provide in-case procedural support as a technical consultant
Deliver education focused on creating competence and gaining clinical support and physician and clinical staff confidence
Identify and act on educational opportunities
Provide exceptional customer service and technically complex case support
Liaise between customers and the corporate office for cases requiring peer review
Ensure timely and accurate reporting of complaints or technical issues
Communicate regularly with peers to support strategic partnerships and account development objectives
Develop and maintain expert-level knowledge of commercially available Monarch products
Deliver fellow/physician education programs
Develop professional education events tailored to each market
Operate in hospital and procedural settings, including case support, education, and customer coordination
Report to the Regional Sales Manager (RSM)

Requirements

What you’ll need

A minimum of a Bachelor’s Degree
The ability to work in all departments of the hospital including the operating room environment
A minimum of 1-2 years of relevant experience in sales, marketing, or healthcare is required
Travel 50% - 75% of the time within the designated territory
Valid Driver’s License in one of the 50 United States
Must develop and maintain expert level knowledge on commercially available Monarch products
Ability to deliver fellow/physician education programs
Commitment to compliance with company policies and applicable federal, state and local laws, including HIPPA, Sunshine Act and Monarch Sales Guidelines
Comfort working autonomously in a field-based clinical support environment
Frequent travel across the assigned territory

Benefits

Comp & perks

Sales incentive compensation program
Company car or car allowance through the J&J Fleet program
Pension plan
401(k) savings plan
Long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year