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Deployment Process Manager
Johnson & Johnson. Lead planning, coordination, and execution of global ERP deployment releases across functional workstreams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading global ERP deployment initiatives, managing integrated plans, and ensuring compliance with best practices in Contracting, Pricing, and Billing. Proven ability to drive continuous improvement and operational excellence in highly regulated environments.
Highest-signal resume keywords
Project ManagementERP DeploymentContracting, Pricing, and Billing KnowledgeAgile MethodologiesStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementERP DeploymentContracting Requirements DevelopmentBusiness Process MappingTesting ProcessesCutover PlanningHypercare SupportKPI ManagementRisk AssessmentDeployment Best Practices
Soft Skills
Analytical SkillsProblem-SolvingStakeholder InfluenceLeadershipCollaboration
Tools & Technologies
SAPAgile ToolsWaterfall MethodologiesLeanSix Sigma
Certifications & Qualifications
Project Management CertificationAgile CertificationLean CertificationSix Sigma Certification
Industry Keywords
PharmaceuticalHealthcareMedical DeviceSupply ChainOperationsCommercial ContractingBillingPricingRegulated EnvironmentsGlobal Teams
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead planning, coordination, and execution of global ERP deployment releases across functional workstreams
- Develop and manage integrated deployment plans, KPIs, deliverables, and readiness activities
- Monitor deployment progress, identify risks and issues, and drive resolution
- Support deployment governance, stage-gate reviews, and release readiness assessments
- Coordinate status reporting, executive communications, and leadership updates
- Partner with business, technology, testing, compliance, change management, training, cutover, and hypercare teams
- Influence stakeholders and facilitate decision-making across matrixed global teams
- Identify, assess, and mitigate deployment risks and cross-functional dependencies
- Maintain executive-ready reporting and deployment health metrics
- Promote standardization, simplification, and deployment best practices
- Drive continuous improvement initiatives for deployment efficiency and operational excellence
- Develop and document Contracting, Pricing, and Billing user requirements with acceptance criteria
- Map Contracting, Pricing, and Billing business processes, focusing on testing, reporting, and documenting findings
- Provide Contracting, Pricing, and Billing support on best-practices implementation and rollout across regions
- Design communication content showcasing Contracting and Pricing Customer Service team successes
Requirements
What you’ll need- Minimum of a Bachelor’s/University or equivalent degree required
- Minimum 6 years of relevant work experience
- Demonstrated experience in Project Management and/or Program Management
- Experience with an ERP deployment and/or business transformation
- Customer Service and/or Commercial Contracting, Billing, and Pricing knowledge
- Experience in Supply Chain, Operations, or related leadership role
- Proven ability to lead complex initiatives in highly matrixed organizations
- Strong communication and presentation skills
- Strong analytical and problem-solving capabilities
- Experience within pharmaceutical, healthcare, medical device, or other highly regulated environments
- English proficiency, written and verbal, required
- Ability to work on-site a minimum of three days each week
- Certifications in Project Management, Agile, Lean, Six Sigma, or SAP preferred
- MBA or advanced degree, or focused degree in Business, Supply Chain, Operations, Engineering, Information Systems, or related field preferred
- Experience in testing processes, cutover planning, and hypercare support preferred
- Experience with Agile, Waterfall, or hybrid delivery methodologies preferred
- Experience leading global teams and collaborating across regions and cultures preferred
- Willingness to travel up to 35% domestically and internationally
Benefits
Comp & perks- Annual bonus with set target depending on pay grade/location, based on employee and company performance
- Vacation days
- Parental leave for a minimum of 12 weeks
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Well-being reimbursement
- Financial, physical, and mental health programs
- Service anniversary and recognition awards
- Insurance plans for employees and eligible dependents in some locations
- Hybrid work policy with three on-site days and two remote workdays each week