Digital Specialist – Trauma

Johnson & Johnson

. Coordinate with the trauma sales organization to assess leads and prospecting .

Posted 10/30/2026full-timeWest Chester • Pennsylvania • United StatesMid-LevelSenior💰 $96,000 - $155,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medical sales, particularly in digital technologies and capital equipment, with a strong focus on customer engagement and education. Proven ability to drive product adoption and manage sales pipelines effectively in a clinical environment.

Highest-signal resume keywords

Medical Sales ExperienceDigital Technology CommercializationCustomer Service to HCPsProduct Launch ExperienceMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Pipeline ManagementClinical DemonstrationsProduct DemonstrationsData-Driven Decision MakingInstallation ExecutionEducational Program DeliveryBudget InfluenceStrategic PlanningCustomer Experience ImprovementTechnical Sales Support

Soft Skills

Excellent Verbal CommunicationWritten CommunicationPresentation SkillsSelf-StarterOrganizational Skills

Certifications & Qualifications

Valid Driver’s LicenseHospital Credentialing

Industry Keywords

Healthcare B2BOrthopedicsEndoscopic SystemsNavigation SystemsRobotic Capital EquipmentAdult Learning PrinciplesSurgeon EngagementClinical EnvironmentField Service SupportCommercial Launch Plans

About the role

Key responsibilities & impact

Coordinate with the trauma sales organization to assess leads and prospecting
Drive clinical demonstrations and clinical advocacy efforts
Demonstrate the value proposition and vision of digital technology
Lead site installation and early case support with sales consultant teams
Grow the area pipeline, monitor placement utilization, and meet enabling-technologies forecast goals
Support execution of commercial launch plans and drive adoption of the Vector platform
Maintain a validated customer sales pipeline and meet quarterly area sales forecast goals
Execute installations through education of internal and external customers
Align digital business plans with area strategic goals
Partner with Commercial Education, Professional Education, and Area Sales Leadership to deliver education programs
Lead regional tissue labs, product demonstrations, industry meetings, and surgeon engagements
Deliver hospital-based onboarding programs and in-services for surgical teams
Support field service organization with service and repair protocols
Influence area budgets and strategic funding use
Use data to influence internal and external stakeholders and drive decisions
Identify area needs, risks, and strategies to improve customer experience and platform proliferation

Requirements

What you’ll need

Bachelor’s degree in Sales, Life Sciences, Business, Engineering, or related fields required
Minimum of 3 years of success selling/commercializing digital technologies, capital equipment and/or software solutions in healthcare B2B relationships
Experience providing customer service to HCPs, driving adoption of new technologies and building trust-based relationships
Minimum of 3 years of medical sales experience required; orthopedics, endoscopic, navigation, or robotic capital equipment systems preferred
Experience launching new products through commercialization required
Awareness of adult learning principles and educational enablers
Ability to operate in a clinical, technical, and professional sales environment
Excellent verbal, written and presentation skills
Ability to work independently; self-starter, organized, self-motivated, energetic, and resourceful
Willing and able to relocate now and/or in the future as business needs evolve
Valid Driver’s License and willingness to undergo hospital credentialling required
Proficiency utilizing MS Office required
Willingness and ability to travel up to 75% domestically, including possible weekend work and overnight stays
Majority of time spent in surgeon offices and hospitals, including operating-room case coverage

Benefits

Comp & perks

Variable incentive compensation program
Pension plan
401(k) savings plan
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year