Director, Bus Services IT – International Markets Engagement

Johnson & Johnson

. Lead global procurement for Business Services categories, including Fleet, Travel & Meetings, Human Resource Services, Corporate Services, Professional Education & Access, and Information Technology .

Posted 11/3/2026full-timeUnited StatesLead💰 $150,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in global procurement strategies, supplier management, and category management, with a strong focus on operational excellence and financial analysis. Proven ability to lead cross-functional teams and drive change in complex, multinational environments.

Highest-signal resume keywords

Global Procurement LeadershipCategory Management ExpertiseSupplier Negotiation SkillsFinancial Analysis SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Procurement Business ProcessesCategory Strategy DevelopmentTotal Cost Of Ownership ModelingSupplier Performance ManagementSourcing ExecutionContracting And NegotiationMarket Intelligence AnalysisProcess OptimizationChange ManagementKPI Development

Soft Skills

Exceptional LeadershipTalent DevelopmentOrganizational BuildingCommunication SkillsRelationship Building

Tools & Technologies

Procurement TechnologiesPayment Processing SystemsAnalytics ToolsGovernance FrameworksSOP Development

Industry Keywords

Global Category ManagementSupplier-Driven InnovationOperational ExcellenceMultinational Corporate EnvironmentSales/Marketing-Driven Culture

About the role

Key responsibilities & impact

Lead global procurement for Business Services categories, including Fleet, Travel & Meetings, Human Resource Services, Corporate Services, Professional Education & Access, and Information Technology
Develop category vision, strategy, and implementation plans aligned with long-range business requirements
Lead Business Engagement across International Markets
Partner with senior business leaders, Business Engagement Leads, Global Services, Finance, Legal, IT, HR, Risk/Compliance, and DPS Service Delivery
Own global Business Services and IT categories
Lead category strategy, sourcing execution, supplier performance, and continuous improvement across the spend base
Develop multi-year category roadmaps using market intelligence, demand analytics, and total cost of ownership modeling
Identify industry and workforce trends to strengthen capability, resilience, and employee experience
Execute sourcing, competitive bidding, negotiations, contracting, implementation, and supplier transition/change management
Deliver balanced-scorecard performance across financial value, service, reliability, quality, risk, sustainability, and stakeholder satisfaction
Drive requisition-to-pay adoption, contracting intake, compliance, and operational performance
Communicate procurement strategies, decisions, and progress with executive-level clarity
Build relationships across Johnson & Johnson and coordinate governance and cross-functional delivery
Develop supplier relationships, manage performance, drive innovation, and resolve issues
Manage and prioritize procurement initiatives, governance, milestones, and decision forums
Escalate supplier risk, compliance concerns, service disruptions, and strategic misalignment
Develop and maintain procurement processes, policies, guidelines, SOPs, and operating principles
Lead, coach, and develop a global category team
Build organizational capability in category management, negotiation, supplier management, analytics, and change leadership
Foster an inclusive, high-engagement environment with clear expectations and performance management

Requirements

What you’ll need

Bachelor’s degree required; technical degree preferred
Master’s degree or equivalent preferred
10+ years of comprehensive knowledge and extensive experience with procurement business processes, practices, and technology
Experience with cross-functional, cross-geographic, team-based global category management
Experience with global technology deployment and social/economic and environmental strategies
Mastery of contemporary best-practice processes, systems, techniques, and KPIs for supply chain/procurement
Experience in a product-oriented, sales/marketing-driven culture required
Experience in a large, multinational corporate environment useful
Proven track record of transforming and leading global procurement organizations in a complex, matrixed environment
Expertise in supplier-driven innovation, category management, and operational excellence
Strong business acumen and ability to translate enterprise strategy into actionable procurement initiatives
Experience managing large-scale spend and third-party payments across diverse categories
Exceptional leadership, talent development, and organizational building skills
Advanced knowledge of procurement technologies, process optimization, and payment processing
Excellent collaboration and communication skills with executive stakeholders
Ability to build and inspire procurement teams
Ability to work across multiple business units and lines of business
Ability to establish internal and external partnerships
Ability to create supply and supplier strategies
Ability to develop total cost of ownership and total systems value models
Ability to link external market conditions to internal opportunities
Ability to drive change and solve complex problems
Ability to travel independently to domestic and international business locations
Excellent supplier negotiation skills
Financial analysis skills

Benefits

Comp & perks

Participation in the Company’s consolidated retirement plan (pension)
Savings plan (401(k))
Eligibility for the Company’s long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview process and reasonable accommodation support