Director, Employee Experience – Strategy & Operations

Johnson & Johnson

. Lead enterprise people initiatives from strategy through implementation, including HR technology deployments, organizational redesigns, new ways of working, and policy or process changes .

Posted 10/20/2026full-timeUnited StatesLead💰 $150,000 - $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading enterprise people initiatives, including HR technology deployments and organizational redesigns, while effectively managing complex cross-functional programs and change-management strategies. Proficient in utilizing structured methodologies to drive adoption and measure program performance.

Highest-signal resume keywords

Project/Program ManagementOrganizational Change ManagementStakeholder AnalysisChange-Management StrategiesGovernance Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementChange ManagementStakeholder AnalysisImpact AssessmentReadiness PlanningResistance ManagementGovernance ModelsBudget ManagementData AnalysisEmployee Experience

Soft Skills

Influencing Without AuthorityStructured Problem-SolvingFacilitation SkillsCommunication SkillsCollaboration

Tools & Technologies

HR TechnologyPMO StandardsChange-Management ToolsEmployee Pulse SurveysExperience KPIs

Certifications & Qualifications

PMPPgMPProsci Change Management Certification

Industry Keywords

HR TransformationOrganizational DesignEnterprise TransformationGlobal OrganizationMatrixed Organization

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead enterprise people initiatives from strategy through implementation, including HR technology deployments, organizational redesigns, new ways of working, and policy or process changes
Provide end-to-end program and project leadership through charters, workplans, timelines, budgets, and governance models
Coordinate complex cross-functional programs across HR, IT, Finance, Communications, and business teams
Manage dependencies, risks, decisions, and accountabilities
Develop and execute change and adoption strategies using structured methodologies such as Prosci/ADKAR or Kotter
Conduct stakeholder analysis, change-impact assessments, readiness planning, and resistance management
Partner with Internal Communications and senior sponsors on change narratives, leadership messaging, communication plans, and manager toolkits
Design employee and leader enablement plans, training strategies, resources, and ongoing support
Establish adoption measures, employee pulse surveys, experience KPIs, program performance indicators, and ROI measures
Translate results into insights for senior leadership
Create scalable governance, change-management, and PMO standards for People initiatives

Requirements

What you’ll need

Bachelor’s degree required
8–10+ years in project/program management, with at least 3–5 years in organizational change or HR transformation
Experience working within a global and/or highly matrixed organization
Demonstrated success leading large, complex initiatives involving multiple functions and senior stakeholders
Experience developing and executing structured change-management and adoption strategies, including stakeholder, impact, readiness, and resistance planning
Strong program-management capability, including managing integrated plans, budgets, dependencies, risks, issues, and governance
Ability to influence and build alignment with senior leaders and cross-functional partners without direct authority
Strong structured problem-solving and facilitation skills, with ability to navigate ambiguity and competing priorities
Ability to use qualitative and quantitative data to develop clear recommendations and senior-leadership-level narratives
Advanced degree in Human Resources, Organizational Development, Business Administration, change management, or related discipline preferred
Experience leading HR transformation, HR technology, organizational design, employee experience, or enterprise ways-of-working initiatives preferred
Experience partnering with HR, IT, Finance, Internal Communications, and business leaders on enterprise transformation programs preferred
Familiarity with Prosci/ADKAR or Kotter preferred
Experience building employee listening, adoption measurement, pulse survey, experience KPI, and benefits-realization approaches preferred
Experience establishing PMO, governance, or change-management standards preferred
PMP, PgMP, Prosci Change Management Certification, or comparable certification preferred
Travel requirements determined based on final scope of role

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours per calendar year for employees residing in Colorado; 56 hours per calendar year for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview process and disability accommodations