Director, Supply Chain Reliability

Johnson & Johnson

. Define and lead the enterprise-wide strategy for E2E supply chain performance management and reliability .

Posted 11/10/2026full-timeUnited StatesLead💰 $154,000 - $265,650 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in E2E Supply Chain Management, focusing on performance management and reliability through data-driven insights and continuous improvement methodologies. Proven ability to lead cross-functional teams and influence senior stakeholders to drive organizational change and embed performance capabilities.

Highest-signal resume keywords

E2E Supply Chain ProcessesPerformance Management SystemsDigital Transformation LeadershipAnalytical Problem-SolvingStakeholder Influence

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Supply Chain ManagementPerformance Management FrameworksRisk ManagementContinuous Improvement MethodologiesAdvanced AnalyticsAI IntegrationData Translation into InsightsGovernance FrameworksKPI DefinitionProcess Ownership

Soft Skills

LeadershipCoachingTalent DevelopmentCommunicationInfluencing Skills

Tools & Technologies

OPMDigital ToolsPerformance Management Systems

Industry Keywords

PharmaceuticalHealthcareRegulated EnvironmentsJohnson & Johnson Supply Chain Models

About the role

Key responsibilities & impact

Define and lead the enterprise-wide strategy for E2E supply chain performance management and reliability
Establish a vision connecting performance insights to reliability outcomes and drive a proactive, data-driven culture
Own the design and deployment of standardized performance management frameworks, enterprise scorecards, KPI definitions, and tiered review processes
Ensure alignment and transparency from executive-level performance down to site operations
Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues
Lead prioritization and governance of reliability initiatives, ensuring sustainable resolution and measurable impact
Build, lead, and develop a high-performing supply chain performance management and reliability team
Define roles, priorities, and development pathways while fostering accountability, innovation, and continuous improvement
Oversee digital tools and platforms such as OPM for real-time performance visibility and insights
Drive automation of metrics, targets, and commentary using advanced analytics and AI
Partner across supply chain and adjacent functions to align performance standards, metrics, and improvement initiatives
Influence senior stakeholders to drive accountability and adoption of standardized ways of working
Establish methodologies for detecting performance risks and systemic issues
Lead cross-functional deep dives and facilitate resolution of complex challenges affecting service, quality, and cost
Drive continuous improvement through structured performance insights, After Action Reviews, and reliability-focused initiatives
Lead organizational change to embed performance management and reliability as core capabilities
Develop training, playbooks, and communication strategies to drive adoption and sustainment

Requirements

What you’ll need

Minimum of a Bachelor’s/University or equivalent degree is required
Minimum 10 years of relevant work experience
Experience in Supply Chain Management
Demonstrated business process ownership, with deep expertise in E2E supply chain processes (i.e., Planning, Manufacturing, Quality, Delivery, and/or Procurement)
Proven experience leading enterprise performance management systems and governance frameworks
Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies
Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives
Exceptional leadership and influencing skills, with the ability to align senior stakeholders across complex organizations
Strong people leadership skills, including coaching, talent development, performance management, and succession planning
Strong analytical and problem-solving capabilities, with experience translating data into strategic actions
Experience in pharmaceutical, healthcare, or regulated environments preferred
Experience integrating AI and advanced analytics into supply chain decision-making preferred
Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks preferred
Proven ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations preferred
Requires proficiency in English (excellent written and verbal communication skills)
May require up to 15% domestic and/or international travel
Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

Benefits

Comp & perks

Hybrid work policy with on-site work a minimum of three days each week and the option for two remote workdays each week
Retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year