Field Reimbursement Manager – Dermatology

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution with healthcare providers and office staff regarding patient access to J&J Immunology therapies .

Posted 9/17/2026full-timeRemote • New Jersey • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, including prior authorization, coding, and appeals, while effectively collaborating with healthcare providers and internal teams. Possesses strong problem-solving skills to address patient access challenges and build trust-based relationships within assigned Immunology accounts.

Highest-signal resume keywords

Patient Access ExpertiseReimbursement ExperienceAccount ManagementCollaboration SkillsProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prior AuthorizationCodingBillingRevenue Cycle ManagementBuy-and-BillPharmacy BenefitsMedical BenefitsClaims SubmissionHealthcare ComplianceMarket Dynamics Knowledge

Soft Skills

Relationship BuildingInfluencing SkillsCreative Problem-SolvingStakeholder CollaborationAdaptability

Tools & Technologies

Salesforce.com CRMMicrosoft WordMicrosoft ExcelPatient Support HUB Services

Certifications & Qualifications

Advanced Degree in Healthcare or BusinessRelevant Certifications in Prior AuthorizationBilling and Coding Certifications

Industry Keywords

ImmunologyMedicareMedicaidManaged CarePayer Coding RequirementsHealthcare ProvidersOffice StaffPatient AffordabilityEthical StandardsCompliance Standards

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary field-based lead for education, assistance, and issue resolution with healthcare providers and office staff regarding patient access to J&J Immunology therapies
Spend up to 50% of time on-site with HCPs, assess education needs, and facilitate stakeholder collaboration
Educate HCPs on product coverage, prior authorizations, appeals, reimbursement processes, claims submissions, procedures, and payer coding requirements
Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
Address critical patient access and affordability issues
Provide field-based reimbursement and access support, education, and creative problem-solving
Build trust-based relationships with customers in assigned Immunology accounts
Manage territory logistics, routing, and account business planning
Maintain knowledge of market dynamics, coverage, and coding requirements
Develop knowledge of hub and specialty distribution channels
Serve as a subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, and Commercial payer types
Execute business according to ethical, legal, and compliance standards and complete required training
Anticipate changes in product coverage, access, marketplace conditions, and stakeholder practices
Adapt resourcing and messaging to healthcare providers and staff

Requirements

What you’ll need

Bachelor’s degree, preferably in healthcare or business/public administration
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience in hospital and/or provider office settings
Expertise with pharmacy and medical/buy & bill benefits, coding, and billing
Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios and identify timely solutions
Experience working with patient support HUB services
Valid US driver’s license and driving record compliant with company standards
Ability to maintain up to 50% travel
Permanent residence in the listed territory
Immunology disease state experience preferred
Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement preferred
Salesforce.com CRM, Microsoft Word, and Excel competence preferred
Commitment to learning emerging technologies such as AI

Benefits

Comp & perks

Inclusive work environment
Equal opportunity employment
Interview process accommodations for applicants with disabilities