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Field Reimbursement Manager, Dermatology
Johnson & Johnson. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Immunology therapies .
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Immunology therapies
- Spend up to 50% of time on-site with healthcare providers, assessing education needs and facilitating stakeholder collaboration
- Educate healthcare providers on product coverage, prior authorizations, appeals, reimbursement processes, claims submissions, procedures, and payer coding requirements
- Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
- Address critical patient access and affordability issues
- Provide field-based reimbursement and access support, education, and creative problem-solving
- Build trust-based relationships with customers in assigned Immunology accounts
- Manage territory logistics, routing, and account business planning
- Maintain knowledge of market dynamics, coverage, and coding requirements
- Develop knowledge of hub and specialty distribution channels
- Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, and commercial plans
- Execute business according to ethical, legal, and compliance standards and complete required training
Requirements
What you’ll need- Bachelor’s degree, preferably in healthcare or business/public administration
- Minimum of 5 years of relevant professional experience
- Account Management and/or Reimbursement experience in hospital and/or provider office settings
- Expertise with pharmacy and medical/buy & bill benefits, coding, and billing
- Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
- Ability to establish relationships, collaborate, and influence across a matrix organization
- Problem-solving ability to navigate challenging access scenarios
- Experience working with patient support HUB services
- Valid US driver’s license and driving record compliant with company standards
- Ability to maintain up to 50% travel
- Permanent residence in the listed territory
- Immunology disease state experience preferred
- Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
- Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement preferred
- Salesforce.com CRM, Microsoft Word, and Excel preferred
Benefits
Comp & perks- Equal Opportunity Employer
- Inclusive interview process and disability accommodations
- Field-based work arrangement