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Johnson & Johnson

Field Reimbursement Manager, Dermatology

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Immunology therapies .

Posted 9/25/2026full-timeLubbock • Texas • United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Immunology therapies
  • Spend up to 50% of time on-site with healthcare providers, assessing education needs and facilitating stakeholder collaboration
  • Educate healthcare providers on product coverage, prior authorizations, appeals, reimbursement processes, claims submissions, procedures, and payer coding requirements
  • Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
  • Address critical patient access and affordability issues
  • Provide field-based reimbursement and access support, education, and creative problem-solving
  • Build trust-based relationships with customers in assigned Immunology accounts
  • Manage territory logistics, routing, and account business planning
  • Maintain knowledge of market dynamics, coverage, and coding requirements
  • Develop knowledge of hub and specialty distribution channels
  • Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, and commercial plans
  • Execute business according to ethical, legal, and compliance standards and complete required training

Requirements

What you’ll need
  • Bachelor’s degree, preferably in healthcare or business/public administration
  • Minimum of 5 years of relevant professional experience
  • Account Management and/or Reimbursement experience in hospital and/or provider office settings
  • Expertise with pharmacy and medical/buy & bill benefits, coding, and billing
  • Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
  • Ability to establish relationships, collaborate, and influence across a matrix organization
  • Problem-solving ability to navigate challenging access scenarios
  • Experience working with patient support HUB services
  • Valid US driver’s license and driving record compliant with company standards
  • Ability to maintain up to 50% travel
  • Permanent residence in the listed territory
  • Immunology disease state experience preferred
  • Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
  • Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement preferred
  • Salesforce.com CRM, Microsoft Word, and Excel preferred

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Inclusive interview process and disability accommodations
  • Field-based work arrangement