Field Reimbursement Manager – GI

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Immunology therapies .

Posted 10/23/2026full-timeIrvine • California • United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, including coding, prior authorizations, and appeals. Proven ability to build relationships and collaborate effectively within a matrix organization while maintaining compliance with ethical and legal standards.

Highest-signal resume keywords

Patient Access ExpertiseReimbursement ProcessesAccount Management ExperienceProblem-Solving AbilityCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CodingBillingPrior AuthorizationRevenue Cycle ManagementBuy-And-Bill BenefitsPharmacy BenefitsClaims SubmissionsPayer Coding RequirementsMarket Dynamics KnowledgeHealthcare Provider Education

Soft Skills

Relationship BuildingCollaborationInfluencing SkillsCreative Problem-SolvingEfficient Follow-Through

Tools & Technologies

Patient Support HUB Services

Industry Keywords

MedicareMedicaid Managed CareCommercial Payer TypesHealthcareCompliance Standards

About the role

Key responsibilities & impact

Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Immunology therapies
Spend up to 50% of time on-site with healthcare providers and assess education needs
Educate healthcare providers and office staff on product coverage, prior authorizations, appeals, reimbursement processes, claims submissions, procedures, and payer coding requirements
Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
Address critical patient access and affordability issues with urgency
Conduct field-based reimbursement and access support, education, and creative problem-solving
Build trust-based relationships with customers in assigned Immunology accounts
Manage territory logistics, routing, and account business planning
Maintain knowledge of market dynamics, coverage, and coding requirements
Grow knowledge of hub and specialty distribution channels
Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, Commercial, and other payer types
Execute business in accordance with ethical, legal, and compliance standards
Remain current on product coverage, access knowledge, marketplace conditions, and stakeholder practices
Customize resourcing and messaging for healthcare providers and office staff

Requirements

What you’ll need

Bachelor’s degree (preferably in healthcare or business/public administration)
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience working in the provider office setting
Demonstrated expertise with pharmacy and medical/buy & bill benefits, coding, and billing
Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios and identify solutions
Superior written and verbal communication skills and efficient follow-through
Experience working with patient support HUB services
Valid US driver’s license and driving record compliant with company standards
Ability to consistently maintain up to 50% travel
Permanent residence in the listed territory

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year