Field Reimbursement Manager – Immunology

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution concerning patient access to J&J Immunology therapies .

Posted 9/18/2026full-timeCharleston • Kentucky • United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, including prior authorization, coding, and appeals. Builds strong relationships with healthcare providers while navigating complex access scenarios and collaborating across various departments.

Highest-signal resume keywords

Patient Access ExpertiseReimbursement ExperienceAccount ManagementProblem-Solving AbilityCollaboration Across Matrix Organization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prior AuthorizationCodingBillingRevenue Cycle ManagementPharmacy BenefitsMedical BenefitsBuy-and-BillClaims SubmissionPayer Coding RequirementsMarket Access Knowledge

Soft Skills

Relationship BuildingCollaborationInfluencing SkillsCreative Problem-SolvingCommunication

Tools & Technologies

Salesforce.com CRMMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Relevant Certifications in Prior AuthorizationBilling and Coding Certifications

Industry Keywords

ImmunologyMedicareMedicaidManaged CarePatient Support HUB ServicesHealthcare Provider SettingsPharmaceutical ReimbursementBiotechnology ReimbursementPayer PolicyCoverage and Payment

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary field-based lead for education, assistance, and issue resolution concerning patient access to J&J Immunology therapies
Spend up to 50% of time on-site with healthcare providers and assess education needs
Educate HCPs on product coverage, prior authorizations, appeals, reimbursement processes, claims submissions, procedures, and payer coding requirements
Collaborate with sales representatives, key account managers, managed care colleagues, and other field support teams
Address critical patient access and affordability issues with urgency
Conduct field-based reimbursement and access support, education, and creative problem-solving under FRM Rules of Engagement
Build trust-based relationships with customers across assigned Immunology accounts
Manage territory logistics, routing, and account business planning
Maintain knowledge of national, regional, local, and account market dynamics, including coverage and coding requirements
Develop knowledge of hub and specialty distribution channels to improve practice and patient support
Collaborate with Marketing, Sales, Medical Science, SCG, IBG, HCC, and PECS departments
Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, Commercial, and other payer types
Execute business according to ethical, legal, and compliance standards and complete required training
Anticipate changes in product coverage, access knowledge, marketplace conditions, and stakeholder practices
Customize resourcing and messaging for HCPs and HCP staff

Requirements

What you’ll need

Bachelor’s degree, preferably in healthcare or business/public administration
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience in hospital and/or provider office settings
Demonstrated expertise with pharmacy and medical/buy & bill benefits, coding, and billing
Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios and identify timely, efficient solutions
Valid US driver’s license and driving record compliant with company standards
Ability to maintain up to 50% travel, including occasional weekend and evening travel
Permanent residence in the listed territory
Preferred: patient support HUB services experience
Preferred: immunology disease state experience
Preferred: advanced degree and/or relevant certifications in prior authorization and/or billing and coding
Preferred: market access and business acumen
Understanding of Medicare, Medicaid, and private payer initiatives affecting pharmaceutical and biotechnology reimbursement
Preferred: technical knowledge of payer policy, coding, coverage, and payment
Preferred: Salesforce.com CRM, Microsoft Word, and Excel proficiency
Commitment to learning emerging technologies such as AI

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview-process accommodations
Equal opportunity employment