Field Reimbursement Manager – Immunology

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution concerning patient access to J&J Immunology therapies .

Posted 9/18/2026full-timeCharleston • Kentucky • United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, including prior authorization, coding, and appeals. Proven ability to build relationships and collaborate effectively within a matrix organization while navigating complex healthcare environments.

Highest-signal resume keywords

Patient Access ExpertiseReimbursement ExperienceAccount ManagementProblem-Solving AbilityHealthcare Provider Education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prior AuthorizationCodingBillingRevenue Cycle ManagementPharmacy BenefitsMedical BenefitsBuy-and-BillClaims SubmissionPayer Coding RequirementsMarket Dynamics Knowledge

Soft Skills

Relationship BuildingCollaborationInfluencing SkillsCreative Problem-Solving

Tools & Technologies

Salesforce.com CRMMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Relevant Certifications in Prior AuthorizationBilling and Coding Certifications

Industry Keywords

MedicareMedicaidManaged CareImmunologyPatient Support HUB Services

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary field-based lead for education, assistance, and issue resolution concerning patient access to J&J Immunology therapies
Spend up to 50% of time on-site with healthcare providers and assess education needs
Educate healthcare providers on product coverage, prior authorizations, appeals, reimbursement processes, claims submissions, procedures, and payer coding requirements
Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
Address critical patient access and affordability issues
Provide field-based reimbursement and access support, education, and creative problem-solving
Build trust-based relationships with customers in assigned Immunology accounts
Manage territory logistics, routing, and account business planning
Maintain knowledge of market dynamics, coverage, and coding requirements
Develop knowledge of hub and specialty distribution channels
Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, Commercial, and other payer types
Execute business according to ethical, legal, and compliance standards
Anticipate changes in product coverage, access conditions, and stakeholder practices
Customize resourcing and messaging for healthcare providers and staff

Requirements

What you’ll need

Bachelor’s degree, preferably in healthcare or business/public administration
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience working in the hospital and/or provider office setting
Demonstrated expertise with pharmacy and medical/buy & bill benefits, coding, and billing
Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios
Valid US driver’s license and driving record compliant with company standards
Ability to maintain up to 50% travel, including occasional weekend and evening travel
Permanent residence in the listed territory
Preferred: patient support HUB services experience
Preferred: Immunology disease state experience
Preferred: advanced degree and/or relevant certifications in prior authorization and/or billing and coding
Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement
Preferred: technical knowledge of payer policy, coding, coverage, and payment
Salesforce.com CRM, Microsoft Word, and Excel proficiency
Commitment to learning emerging technologies such as AI

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview process and disability accommodations