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Johnson & Johnson

Field Reimbursement Manager – Neuroscience

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies .

Posted 9/21/2026full-timeMiami • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, with a strong focus on building relationships and collaborating across healthcare teams. Proficient in navigating complex coding and billing scenarios while adhering to compliance standards.

Highest-signal resume keywords
Patient Access ExpertiseReimbursement ExperienceAccount Management SkillsProblem-Solving AbilityCommunication Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CodingBillingPrior AuthorizationsAppeals ProcessesPharmacy Benefit DesignMedical Benefit DesignOffice OperationsPatient Support HUB ServicesMarket Dynamics KnowledgeTerritory Management
Soft Skills
Relationship BuildingCollaborationInfluencing SkillsCreative Problem-SolvingFollow-Through
Tools & Technologies
Salesforce.com CRMMicrosoft WordMicrosoft Excel
Certifications & Qualifications
Advanced Degree in Healthcare or Business/Public AdministrationRelevant Certifications in Prior AuthorizationBilling and Coding Certifications
Industry Keywords
NeuroscienceMedicareMedicaidPrivate Payer InitiativesHealthcare Provider Setting

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies
  • Spend up to 50% of time on-site with healthcare providers and their staff
  • Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements
  • Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
  • Lead compliant access and fulfillment discussions
  • Use data and account management skills to address access barriers
  • Address critical access and affordability issues for patients
  • Conduct field-based reimbursement and access support, education, and creative problem-solving
  • Build trust-based relationships with customers in assigned accounts
  • Manage territory logistics, routing, and account business planning
  • Maintain knowledge of market dynamics, coverage, and coding requirements
  • Improve practice and patient support through knowledge of hub and specialty distribution channels
  • Serve as subject matter expert on access and affordability solutions across payer types and plans
  • Complete required training and conduct business according to ethical, legal, and compliance standards

Requirements

What you’ll need
  • Bachelor’s degree, preferably in healthcare or business/public administration
  • Minimum of 5 years of relevant professional experience
  • Account Management and/or Reimbursement experience working in the provider office setting
  • Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
  • Reimbursement or relevant managed care experience
  • Ability to establish relationships, collaborate, and influence across a matrix organization
  • Problem-solving ability to navigate challenging access scenarios
  • Superior written and verbal communication skills and efficient follow-through
  • Experience working with patient support HUB services
  • Valid US driver’s license and driving record compliant with company standards
  • Permanent residence in the listed territory
  • Neuroscience disease state experience preferred
  • Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
  • Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement
  • Salesforce.com CRM, Microsoft Word, and Excel proficiency
  • Willingness to travel up to 75% of the time

Benefits

Comp & perks
  • Inclusive work environment
  • Equal employment opportunity
  • Accommodation support during the interview process