Field Reimbursement Manager – Neuroscience

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution related to patient access to J&J Neuroscience therapies .

Posted 9/21/2026full-timeRemote • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access and reimbursement processes, including coding, billing, and prior authorizations, while effectively collaborating with healthcare providers and internal teams. Possesses strong problem-solving abilities and communication skills to navigate complex access scenarios and build trust-based relationships.

Highest-signal resume keywords

Patient Access ExpertiseReimbursement ExperienceAccount Management SkillsData Analysis SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CodingBillingPrior AuthorizationsAppeals ProcessesPharmacy Benefit DesignMedical Benefit DesignRevenue Cycle ManagementAccess Barriers ResolutionMarket Dynamics KnowledgeMedication Access Channels Knowledge

Soft Skills

Problem-Solving AbilityRelationship BuildingCollaborationInfluencing SkillsUrgency and Accountability

Tools & Technologies

Salesforce.com CRMMicrosoft WordMicrosoft ExcelPatient Support HUB Services

Certifications & Qualifications

Relevant Certifications in Prior AuthorizationBilling and Coding Certifications

Industry Keywords

Neuroscience TherapiesManaged CareMedicareMedicaidCommercial Payer PlansBuy-and-BillHealthcare Provider SettingTerritory ManagementCompliance StandardsHealthcare Administration

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary field-based lead for education, assistance, and issue resolution related to patient access to J&J Neuroscience therapies
Educate healthcare providers and office staff on reimbursement processes, claims submissions, procedures, and payer coding requirements
Collaborate with sales representatives, key account managers, managed care colleagues, and other internal J&J departments
Serve as the local team’s access, fulfillment, and reimbursement expert
Lead compliant access and fulfillment discussions
Use data and account management skills to address access barriers proactively
Address critical patient access and affordability issues with urgency and accountability
Conduct field-based reimbursement and access support, education, and creative problem-solving
Build trust-based relationships with customers in assigned accounts
Manage territory logistics, routing, and account business planning
Maintain knowledge of market dynamics, coverage, and coding requirements
Grow knowledge of hub and specialty distribution channels
Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, and commercial payer plans
Execute business in accordance with ethical, legal, and compliance standards and complete required training

Requirements

What you’ll need

Bachelor’s degree, preferably in healthcare or business/public administration
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience working in the provider office setting
Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
Extensive knowledge of medication access channels
Ability to analyze complex quantitative and qualitative data
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios
Superior written and verbal communication skills and efficient follow-through
Experience working with patient support HUB services
Valid US driver’s license and driving record compliant with company standards
Permanent residence in the listed territory
Willingness and ability to travel up to 75% of the time
Neuroscience disease state experience preferred
MBA or MPH preferred
Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
Salesforce.com CRM, Microsoft Word, and Excel proficiency preferred

Benefits

Comp & perks

Inclusive work environment
Equal opportunity employment
Interview process accommodations for applicants with disabilities
Field-based work arrangement
Professional development through learning emerging technologies, such as AI