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Field Reimbursement Manager – Neuroscience
Johnson & Johnson. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient access and reimbursement processes, including coding, billing, and prior authorizations, while effectively collaborating with healthcare providers and internal teams to resolve access barriers. Possesses strong problem-solving skills and the ability to build relationships across a matrix organization.
Highest-signal resume keywords
Patient Access ManagementReimbursement ExpertiseAccount ManagementHealthcare Provider EducationSalesforce.com CRM Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CodingBillingPrior AuthorizationsPharmacy Benefit DesignMedical Benefit DesignAppeals ProcessesData AnalysisTerritory ManagementPatient Support HUB ServicesMarket Dynamics Knowledge
Soft Skills
Relationship BuildingCollaborationProblem-SolvingCommunicationInfluencing
Tools & Technologies
Salesforce.com CRMMicrosoft WordMicrosoft Excel
Certifications & Qualifications
Advanced Degree in Healthcare or Business/Public AdministrationRelevant Certifications in Prior AuthorizationBilling and Coding Certifications
Industry Keywords
NeuroscienceMedicareMedicaidPrivate Payer InitiativesPharmaceutical ReimbursementBiotechnology Reimbursement
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies
- Spend up to 50% of time on-site with healthcare providers and their staff
- Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements
- Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
- Lead compliant access and fulfillment discussions
- Analyze data and account information to address access barriers
- Address patient access and affordability issues
- Conduct field-based reimbursement and access support, education, and problem-solving
- Build customer relationships across assigned accounts
- Manage territory logistics, routing, and account business planning
- Maintain knowledge of market dynamics, coverage, and coding requirements
- Improve practice and patient support through hub and specialty distribution channel knowledge
- Serve as subject matter expert on access and affordability solutions across payer types
- Complete business activities in accordance with ethical, legal, compliance, and training standards
Requirements
What you’ll need- Bachelor’s degree, preferably in healthcare or business/public administration
- Minimum of 5 years of relevant professional experience
- Account Management and/or Reimbursement experience working in the provider office setting
- Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
- Reimbursement or relevant managed care experience
- Ability to establish relationships, collaborate, and influence across a matrix organization
- Problem-solving ability to navigate challenging access scenarios
- Superior written and verbal communication skills and efficient follow-through
- Experience working with patient support HUB services
- Valid US driver’s license and driving record compliant with company standards
- Permanent residence in the listed territory
- Neuroscience disease state experience preferred
- Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
- Understanding of Medicare, Medicaid, and private payer initiatives affecting pharmaceutical and biotechnology reimbursement
- Demonstrated competence with Salesforce.com CRM, Microsoft Word, and Excel
- Willingness to learn emerging technologies, such as AI
- Ability to travel up to 75% of the time
Benefits
Comp & perks- Inclusive work environment
- Equal opportunity employment
- Interview process accommodations for applicants with disabilities