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Johnson & Johnson

Field Reimbursement Manager – Neuroscience

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies .

Posted 9/21/2026full-timeUnited StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, including coding, billing, and prior authorizations, while effectively collaborating with healthcare providers and internal stakeholders. Possesses strong account management skills and the ability to analyze complex data to address access barriers and enhance patient affordability solutions.

Highest-signal resume keywords
Patient Access ExpertiseReimbursement ExperienceAccount Management SkillsData Analysis SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CodingBillingPrior AuthorizationsRevenue Cycle ManagementPharmacy Benefit DesignMedical Benefit DesignAppeals ProcessesHealthcare Provider EducationAccess Barrier ResolutionMarket Dynamics Knowledge
Soft Skills
Relationship BuildingCollaborationProblem-SolvingInfluencing SkillsEffective Communication
Tools & Technologies
Salesforce.com CRMMicrosoft WordMicrosoft ExcelPatient Support HUB Services
Certifications & Qualifications
Billing and Coding CertificationsRelevant Managed Care Certifications
Industry Keywords
Neuroscience TherapiesMedicareMedicaid Managed CareCommercial Payer PlansHub and Specialty Distribution Channels

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies
  • Spend up to 50% of time on-site with healthcare providers and office staff
  • Educate healthcare providers on reimbursement processes, claims submissions, procedures, and payer coding requirements
  • Collaborate with sales representatives, key account managers, managed care colleagues, and other stakeholders
  • Serve as the local access, fulfillment, and reimbursement expert
  • Lead compliant access and fulfillment discussions
  • Use data and account management skills to address access barriers
  • Address critical patient access and affordability issues
  • Conduct field-based reimbursement and access support, education, and problem-solving
  • Build trust-based relationships with customers in assigned accounts
  • Manage territory logistics, routing, and account business planning
  • Maintain knowledge of market dynamics, coverage, and coding requirements
  • Develop knowledge of hub and specialty distribution channels
  • Collaborate with internal J&J departments including marketing, sales, medical science, SCG, IBG, HCC, and PECS
  • Provide subject matter expertise on access and affordability solutions across Medicare, Medicaid Managed Care, and commercial payer plans
  • Execute business in accordance with ethical, legal, and compliance standards
  • Travel up to 75% of the time

Requirements

What you’ll need
  • Bachelor’s degree, preferably in healthcare or business/public administration
  • Minimum of 5 years of relevant professional experience
  • Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships
  • Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
  • Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
  • Ability to establish relationships, collaborate, and influence across a matrix organization
  • Problem-solving ability to navigate challenging access scenarios and identify timely, efficient solutions
  • Superior written and verbal communication skills and efficient follow-through
  • Experience working with patient support HUB services
  • Valid US driver’s license and driving record compliant with company standards
  • Permanent residence in the listed territory
  • Extensive knowledge of medication access channels, including pharmacy and medical benefits
  • Ability to analyze complex quantitative and qualitative data
  • Knowledge of product coverage, access, marketplace conditions, and stakeholder practices
  • Advanced business degree (MBA) or public health degree (MPH) preferred
  • Neuroscience disease state experience preferred
  • Advanced degree and/or relevant prior authorization or billing and coding certifications preferred
  • Salesforce.com CRM, Microsoft Word, and Excel preferred
  • Willingness to learn and apply emerging technologies such as AI

Benefits

Comp & perks
  • Consolidated retirement plan (pension)
  • Savings plan (401(k))
  • Long-term incentive program
  • Vacation – 120 hours per calendar year
  • Sick time – 40 hours per calendar year; 48 hours per calendar year for employees residing in Colorado; 56 hours per calendar year for employees residing in Washington
  • Holiday pay, including Floating Holidays – 13 days per calendar year
  • Work, Personal and Family Time – up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year