Field Reimbursement Manager – Neuroscience

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies .

Posted 9/21/2026full-timeNashville • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, including coding, billing, and prior authorizations, while effectively collaborating with healthcare providers and internal teams. Possesses strong problem-solving abilities and communication skills to navigate complex access scenarios and build relationships within the healthcare ecosystem.

Highest-signal resume keywords

Patient Access ExpertiseReimbursement ExperienceAccount ManagementHealthcare Provider CollaborationData Analysis Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CodingBillingPrior AuthorizationRevenue Cycle ManagementBuy-and-Bill Benefit DesignAppeals ProcessesMedication Access ChannelsMarket Dynamics KnowledgeHealthcare Ecosystem UnderstandingQuantitative Data Analysis

Soft Skills

Relationship BuildingCollaborationProblem-SolvingCommunication SkillsInfluencing Skills

Tools & Technologies

Salesforce.com CRMMicrosoft WordMicrosoft ExcelPatient Support HUB Services

Certifications & Qualifications

Relevant Certifications in Prior AuthorizationBilling and Coding Certifications

Industry Keywords

NeuroscienceHealthcarePayer Coding RequirementsCompliance StandardsManaged CarePharmacy BenefitMedical BenefitStakeholder PracticesMarketplace ConditionsTerritory Management

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies
Spend up to 50% of time on-site with healthcare providers and office staff
Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements
Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
Serve as the local access, fulfillment, and reimbursement expert
Lead compliant access and fulfillment discussions
Use data and account management skills to address access barriers
Address critical patient access and affordability issues
Conduct field-based reimbursement and access support, education, and problem-solving
Build relationships with customers in assigned accounts
Manage territory logistics, routing, and account business planning
Maintain knowledge of market dynamics, coverage, and coding requirements
Grow knowledge of hub and specialty distribution channels
Serve as subject matter expert on access and affordability solutions across payer types
Execute business according to ethical, legal, and compliance standards and complete required training

Requirements

What you’ll need

Bachelor’s degree, preferably in healthcare or business/public administration
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience working in the provider office setting
Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios
Superior written and verbal communication skills and efficient follow-through
Experience working with patient support HUB services
Valid US driver’s license and driving record compliant with company standards
Permanent residence in the listed territory
Extensive knowledge of medication access channels, including pharmacy and medical benefit, buy & bill, and assignment of benefit
Ability to analyze complex quantitative and qualitative data
Knowledge of product coverage, access, marketplace conditions, and stakeholder practices
Understanding of the changing healthcare ecosystem
Preferred: Neuroscience disease state experience
Preferred: Advanced degree and/or relevant certifications in prior authorization and/or billing and coding
Preferred: Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement
Preferred: Salesforce.com CRM, Microsoft Word, and Excel
Travel up to 75% of the time

Benefits

Comp & perks

Inclusive work environment
Equal opportunity employment
Accommodation support during the interview process