Field Reimbursement Manager – Neuroscience

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies .

Posted 9/21/2026full-timePhoenix • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, including coding, billing, and prior authorizations, while effectively collaborating with healthcare providers and internal teams to resolve access barriers. Possesses strong problem-solving skills and the ability to build relationships within a matrix organization.

Highest-signal resume keywords

Account Management ExperienceReimbursement ExpertisePatient Support HUB ServicesCommunication SkillsNeuroscience Disease State Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CodingBillingPrior AuthorizationsAppeals ProcessesPharmacy Benefit DesignMedical Benefit DesignRevenue Cycle ManagementOffice OperationsData AnalysisTerritory Management

Soft Skills

Problem-SolvingRelationship BuildingCollaborationInfluencingFollow-Through

Tools & Technologies

Salesforce.com CRMMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Relevant Certifications in Prior AuthorizationBilling and Coding Certifications

Industry Keywords

MedicareMedicaidManaged CarePharmaceutical ReimbursementBiotechnology ReimbursementHealthcare Provider SettingAccess BarriersCompliance StandardsEthical StandardsSpecialty Distribution Channels

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies
Spend up to 50% of time on-site with healthcare providers and their staff
Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements
Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
Lead compliant access and fulfillment discussions
Proactively address access barriers using data and account management skills
Resolve critical access and affordability issues for patients
Conduct field-based reimbursement and access support, education, and creative problem-solving
Build relationships with customers in assigned accounts
Manage territory logistics, routing, and account business planning
Maintain knowledge of market dynamics, coverage, and coding requirements
Improve practice and patient support through hub and specialty distribution channel knowledge
Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, Commercial, and other payer types
Complete required training and execute business in accordance with ethical, legal, and compliance standards

Requirements

What you’ll need

Bachelor’s degree (preferably in healthcare or business/public administration)
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience working in the provider office setting
Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios
Superior written and verbal communication skills and efficient follow-through
Experience working with patient support HUB services
Valid US driver’s license and driving record compliant with company standards
Permanent residence in the listed territory
Neuroscience disease state experience preferred
Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
Understanding of Medicare, Medicaid, and private payer initiatives affecting pharmaceutical and biotechnology reimbursement
Salesforce.com CRM, Microsoft Word, and Excel preferred
Commitment to learning emerging technologies, such as AI

Benefits

Comp & perks

Equal Opportunity Employer
Inclusive interview process and disability accommodations
Travel up to 75% of the time