Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies .

Posted 9/21/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, including coding, billing, and prior authorizations, while effectively building relationships with healthcare providers. Proficient in navigating complex access scenarios and collaborating across various departments to enhance patient support and compliance.

Highest-signal resume keywords

Patient Access ExpertiseReimbursement ExperienceAccount ManagementHealthcare Provider CollaborationProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CodingBillingPrior AuthorizationsOffice OperationsAppeals ProcessesPharmacy Benefit DesignMedical Benefit DesignNeuroscience Disease State KnowledgeMarket Dynamics UnderstandingHub Services Experience

Soft Skills

Relationship BuildingCollaborationInfluencing SkillsCommunication SkillsCreative Problem-Solving

Tools & Technologies

Salesforce.com CRMMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Advanced Degree in Healthcare or Business/Public AdministrationRelevant Certifications in Prior AuthorizationBilling and Coding Certifications

Industry Keywords

MedicareMedicaidPrivate Payer InitiativesCompliance StandardsPatient Support

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Neuroscience therapies
Spend up to 50% of time on-site with healthcare providers and their staff
Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements
Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments
Lead compliant access and fulfillment discussions
Address access barriers, critical access issues, and affordability challenges
Provide field-based reimbursement and access support, education, and creative problem-solving
Build trust-based relationships with customers in assigned accounts
Manage territory logistics, routing, and account business planning
Maintain knowledge of market dynamics, coverage, and coding requirements
Improve practice and patient support through hub and specialty distribution channel knowledge
Serve as subject matter expert on access and affordability solutions across payer types
Complete business activities in accordance with ethical, legal, and compliance standards

Requirements

What you’ll need

Bachelor’s degree, preferably in healthcare or business/public administration
Minimum of 5 years of relevant professional experience
Account Management and/or Reimbursement experience working in the provider office setting
Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
Reimbursement or relevant managed care experience
Ability to establish relationships, collaborate, and influence across a matrix organization
Problem-solving ability to navigate challenging access scenarios
Superior written and verbal communication skills and efficient follow-through
Experience working with patient support HUB services
Valid US driver’s license and driving record compliant with company standards
Permanent residence in the listed territory
Neuroscience disease state experience preferred
Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement preferred
Salesforce.com CRM, Microsoft Word, and Excel preferred
Commitment to learning emerging technologies, such as AI
Willingness to travel up to 75% of the time

Benefits

Comp & perks

Field-based work arrangement
Base pay range of $102,000.00–$177,100.00 per year
Equal employment opportunity
Inclusive interview process and disability accommodations