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Field Reimbursement Manager – Oncology
Johnson & Johnson. Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Oncology therapies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient access and reimbursement processes, including coding, billing, and prior authorizations, while effectively collaborating with healthcare providers and internal teams. Possesses strong problem-solving skills and the ability to build trust-based relationships to navigate complex access scenarios.
Highest-signal resume keywords
Patient Access ExpertiseReimbursement ExperienceAccount Management SkillsOncology Disease State KnowledgeSalesforce.com CRM Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CodingBillingPrior AuthorizationsAppeals ProcessesData AnalysisHealthcare OperationsRevenue Cycle ManagementBuy-and-Bill Benefit DesignMarket Dynamics KnowledgePatient Support HUB Services
Soft Skills
Relationship BuildingCollaborationProblem-SolvingCommunicationFollow-Through
Tools & Technologies
Salesforce.com CRMMicrosoft WordMicrosoft Excel
Certifications & Qualifications
Advanced Degree in Healthcare or Business/Public AdministrationRelevant Certifications in Prior Authorization and/or Billing and Coding
Industry Keywords
MedicareMedicaidManaged CarePharmaceutical ReimbursementBiotechnology ReimbursementAccess BarriersStakeholder PracticesHealthcare EcosystemTerritory ManagementSpecialty Distribution Channels
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Serve as the primary field-based lead for education, assistance, and issue resolution regarding patient access to J&J Oncology therapies
- Spend up to 50% of time on-site with healthcare providers, assessing education needs and facilitating stakeholder collaboration
- Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements
- Collaborate with sales representatives, key account managers, managed care colleagues, and other field support teams
- Serve as the local team’s access, fulfillment, and reimbursement expert
- Lead compliant access and fulfillment discussions
- Use data and account management skills to proactively address access barriers
- Address critical patient access and affordability issues with urgency and accountability
- Conduct field-based reimbursement and access support, education, and creative problem-solving
- Build trust-based relationships with customers in assigned accounts
- Manage territory logistics, routing, and account business planning
- Maintain knowledge of market dynamics, coverage, and coding requirements
- Grow knowledge of hub and specialty distribution channels
- Collaborate with internal J&J departments including marketing, sales, medical science, SCG, IBG, HCC, and PECS
- Provide subject matter expertise on access and affordability solutions across Medicare, Medicaid Managed Care, Commercial, and other payer types
- Complete required training and execute business according to ethical, legal, and compliance standards
Requirements
What you’ll need- Bachelor’s degree, preferably in healthcare or business/public administration
- Minimum of 5 years of relevant professional experience
- Account Management and/or Reimbursement experience working in the provider office setting
- Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes
- Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
- Ability to establish relationships, collaborate, and influence across a matrix organization
- Problem-solving ability to navigate challenging access scenarios and identify solutions
- Superior written and verbal communication skills and efficient follow-through
- Experience working with patient support HUB services
- Valid US driver’s license and a driving record in compliance with company standards
- Permanent residence in the listed territory
- Extensive knowledge of medication access channels, including pharmacy and medical benefit, buy & bill, and/or assignment of benefit
- Ability to analyze complex quantitative and qualitative data
- Ability to remain current on product coverage, access knowledge, marketplace conditions, and stakeholder practices
- Ability to adapt to the changing healthcare ecosystem and customize resources and messaging for HCPs and HCP staff
- Up to 75% travel
- Oncology disease state experience preferred
- Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
- Understanding of Medicare, Medicaid, and private payer initiatives affecting pharmaceutical and biotechnology reimbursement
- Salesforce.com CRM, Microsoft Word, and Excel competence preferred
Benefits
Comp & perks- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year, with additional provisions for Colorado and Washington residents
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year