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Johnson & Johnson

Field Reimbursement Manager – Oncology

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution concerning patient access to J&J Oncology therapies .

Posted 9/15/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient access and reimbursement processes, with a strong focus on building relationships and collaborating across healthcare stakeholders. Proficient in navigating complex coding and billing scenarios while adhering to compliance standards.

Highest-signal resume keywords
Patient Access ManagementReimbursement ExpertiseAccount ManagementOncology Disease State ExperienceMarket Access Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CodingBillingPrior AuthorizationRevenue Cycle ManagementPharmacy BenefitsMedical BenefitsBuy-and-Bill ProcessesClaims SubmissionsPayer Coding RequirementsProblem-Solving
Soft Skills
Relationship BuildingCollaborationCommunicationInfluencingProblem-Solving
Tools & Technologies
Salesforce.com CRMMicrosoft WordMicrosoft ExcelPatient Support HUB Services
Certifications & Qualifications
Advanced DegreeRelevant Certifications in Prior AuthorizationBilling and Coding Certifications
Industry Keywords
OncologyMedicareMedicaidManaged CarePayer PolicyMarketplace ConditionsHealthcare EcosystemEthical StandardsCompliance StandardsStakeholder Practices

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Serve as the primary field-based lead for education, assistance, and issue resolution concerning patient access to J&J Oncology therapies
  • Spend up to 50% of time on-site with healthcare providers, assessing education needs and facilitating stakeholder collaboration
  • Educate healthcare providers on reimbursement processes, claims submissions, procedures, and payer coding requirements
  • Collaborate with sales representatives, key account managers, managed care colleagues, and other field support teams
  • Address critical patient access and affordability issues with urgency
  • Conduct field-based reimbursement and access support, education, and creative problem-solving in accordance with FRM Rules of Engagement
  • Build trust-based relationships with customers across assigned Oncology accounts
  • Manage territory logistics, routing, and account business planning
  • Maintain knowledge of market dynamics, coverage, and coding requirements
  • Grow knowledge of hub and specialty distribution channels to improve practice and patient support
  • Collaborate with internal J&J departments including marketing, sales, medical science, SCG, IBG, HCC, and PECS
  • Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, and commercial payer plans
  • Execute business according to ethical, legal, and compliance standards and complete required training
  • Monitor and anticipate changes in product coverage, access, marketplace conditions, and stakeholder practices
  • Customize resources and messaging for healthcare providers and staff based on the changing healthcare ecosystem

Requirements

What you’ll need
  • Bachelor’s degree (preferably in healthcare or business/public administration)
  • Minimum of 5 years of relevant professional experience
  • Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships
  • Demonstrated expertise with pharmacy and medical/buy & bill benefits, coding, and billing
  • Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
  • Ability to establish relationships, collaborate, and influence across a matrix organization
  • Problem-solving ability to navigate challenging access scenarios and identify solutions promptly and efficiently
  • Superior written and verbal communication skills and efficient follow-through
  • Experience working with patient support HUB services
  • Valid US driver’s license and driving record compliant with company standards
  • Ability to consistently maintain up to 50% travel
  • Permanent residence in the listed territory
  • Preferred: Oncology disease state experience
  • Preferred: Advanced degree and/or relevant certifications in prior authorization and/or billing and coding
  • Strong market access and business acumen
  • Understanding of Medicare, Medicaid, and private payer initiatives affecting pharmaceutical and biotechnology product reimbursement
  • Preferred: Technical knowledge of payer policy, including coding, coverage, and payment
  • Preferred: Salesforce.com CRM, Microsoft Word, and Excel proficiency
  • Preferred: Commitment to learning emerging technologies such as AI

Benefits

Comp & perks
  • Consolidated retirement plan (pension)
  • Savings plan (401(k))
  • Long-term incentive program
  • Vacation – 120 hours per calendar year
  • Sick time – 40 hours per calendar year; Colorado employees – 48 hours per calendar year; Washington employees – 56 hours per calendar year
  • Holiday pay, including Floating Holidays – 13 days per calendar year
  • Work, Personal and Family Time – up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year