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Johnson & Johnson

Field Reimbursement Manager, Oncology

Johnson & Johnson

. Serve as the primary field-based lead for education, assistance, and issue resolution for healthcare providers and office staff regarding patient access to J&J Oncology therapies .

Posted 9/22/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in reimbursement processes, coding, and patient access solutions within the oncology sector, while effectively collaborating with healthcare providers and internal teams to address patient affordability issues. Strong problem-solving skills and the ability to build trust-based relationships are essential for navigating complex healthcare environments.

Highest-signal resume keywords
Reimbursement ExpertiseOncology Disease State ExperienceAccount ManagementProblem-Solving AbilityStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CodingBillingPrior AuthorizationRevenue Cycle ManagementPharmacy BenefitsMedical BenefitsBuy-and-BillClaims SubmissionsPayer Coding RequirementsPatient Access Solutions
Soft Skills
Relationship BuildingCollaborationInfluencingProblem-SolvingEffective Communication
Tools & Technologies
Salesforce.com CRMMicrosoft WordMicrosoft Excel
Certifications & Qualifications
Advanced Degree in Healthcare or Business/Public AdministrationRelevant Certifications in Prior Authorization and/or Billing and Coding
Industry Keywords
Managed CareMedicareMedicaidPharmaceutical ReimbursementBiotechnology ReimbursementPatient Support HUB ServicesMarket AccessHealthcare EcosystemCoding and Coverage PoliciesStakeholder Collaboration

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Serve as the primary field-based lead for education, assistance, and issue resolution for healthcare providers and office staff regarding patient access to J&J Oncology therapies
  • Spend a minimum of 50% of time on-site with HCPs, assess education needs, and facilitate stakeholder collaboration
  • Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements for core and launch products
  • Collaborate with sales representatives and key account managers as the reimbursement expert for the local team
  • Address critical patient access and affordability issues with urgency
  • Partner with managed care colleagues to understand current policies and potential future changes
  • Conduct field-based reimbursement and access support, education, and creative problem-solving under FRM Rules of Engagement
  • Build trust-based relationships with customers across assigned Oncology accounts
  • Manage territory logistics, routing, and account business planning
  • Maintain knowledge of national, regional, local, and account market dynamics, including coverage and coding requirements
  • Grow knowledge of hub and specialty distribution channels to improve practice and patient support
  • Collaborate with internal J&J departments including marketing, sales, medical science, SCG, IBG, HCC, and PECS
  • Serve as subject matter expert on access and affordability solutions across Medicare, Medicaid Managed Care, Commercial, and other payer types
  • Execute business according to ethical, legal, and compliance standards and complete required training
  • Monitor changes in product coverage, access knowledge, marketplace conditions, and stakeholder practices
  • Adapt resourcing and messaging to the changing healthcare ecosystem and HCP needs

Requirements

What you’ll need
  • Bachelor’s degree, preferably in healthcare or business/public administration
  • Minimum of 5 years of relevant professional experience
  • Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships
  • Expertise with pharmacy and medical/buy & bill benefits, coding, and billing
  • Reimbursement or relevant managed care experience, including revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes
  • Ability to establish relationships, collaborate, and influence across a matrix organization
  • Problem-solving ability to navigate challenging access scenarios and identify timely, efficient solutions
  • Superior written and verbal communication skills and efficient follow-through
  • Experience working with patient support HUB services
  • Valid US driver’s license and driving record compliant with company standards
  • Ability to consistently maintain up to 50% travel, with occasional overnight stays
  • Permanent residence in the listed territory
  • Oncology disease state experience preferred
  • Advanced degree and/or relevant certifications in prior authorization and/or billing and coding preferred
  • Strong market access and business acumen preferred
  • Understanding of Medicare, Medicaid, and private payer initiatives affecting pharmaceutical and biotechnology reimbursement preferred
  • Technical knowledge of payer policy, including coding, coverage, and payment preferred
  • Competence using Salesforce.com CRM, Microsoft Word, and Excel preferred
  • Commitment to learning emerging technologies, such as AI, preferred
  • Role involves traveling up to 75% of the time

Benefits

Comp & perks
  • Consolidated retirement plan (pension)
  • Savings plan (401(k))
  • Long-term incentive program
  • Vacation – 120 hours per calendar year
  • Sick time – 40 hours per calendar year; 48 hours per calendar year for employees residing in Colorado; 56 hours per calendar year for employees residing in Washington
  • Holiday pay, including Floating Holidays – 13 days per calendar year
  • Work, Personal and Family Time – up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year