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Key Account Manager
Johnson & Johnson. Plan and deliver business plan objectives and targets for assigned hospital accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmaceutical sales with a focus on specialty care and hospital markets, leveraging strong communication and negotiation skills to build relationships and achieve sales targets. Proficient in strategic planning, compliance, and utilizing data analysis tools to drive business objectives.
Highest-signal resume keywords
Pharmaceutical Sales ExperienceSpecialty Care KnowledgeStrategic PlanningData Analysis Using Power BIStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Target AchievementMarket Share AnalysisAccount ManagementCustomer Needs AssessmentPromotional Event OrganizationBudget ManagementCompliance with HCC and HCBIData Reporting in iConnectMS Office ProficiencyVirtual Meeting Facilitation
Soft Skills
Strong Negotiation SkillsHigh Organizational SkillsCustomer OrientationOpenness to New SolutionsEffective Networking
Tools & Technologies
Power BIZoomMicrosoft TeamsIConnect
Industry Keywords
Pharmaceutical IndustryHospital AccountsNFZ Drug ProgramsEthical CompliancePatient Journeys
About the role
Key responsibilities & impact- Plan and deliver business plan objectives and targets for assigned hospital accounts
- Identify account needs and opportunities and manage multiple stakeholders
- Promote assigned J&J products to physicians and other hospital stakeholders in compliance with ethical rules and approved strategies
- Achieve targets for product sales, market share, customer coverage, visit frequency, multichannel activities and brand perception
- Develop key account plans based on available data in collaboration with Marketing, Medical and Access colleagues
- Build relationships with key decision makers and influencers and develop effective networks
- Identify customer needs and mobilize internal resources to deliver solutions
- Report customer interactions in designated systems such as iConnect
- Build the company’s professional image and develop promotional opportunities and customer relationships
- Analyze opportunities and problems and propose improvements
- Organize compliant promotional events
- Act as a subject area expert on patient journeys, unmet needs and therapeutic-area topics
- Manage the territory through strategic planning and adapting tools and activities to the local market
- Evaluate progress monthly and make tactical, strategic and longer-term course corrections with the manager
- Analyze sales and market-share reports using tools such as Power BI
- Provide input on strategy implementation and competitor activity
- Invest the entrusted budget in a compliant and impactful way
- Collaborate proactively with team members and colleagues across functions
- Maintain high standards of ethics, quality, compliance and accountability
- Ensure timely training, reporting and activity implementation
- Maintain company equipment in proper technical condition
- Participate actively in meetings and apply open communication and feedback principles
Requirements
What you’ll need- University Degree
- Minimum 3 years of experience in pharmaceutical sales
- Experience with speciality care and hospitals market with NFZ drug programs
- Strong communication and negotiation skills
- Openness and readiness to implement new business solutions
- Customer and action oriented
- High organizational skills
- Good English knowledge in speaking and reading and native level of Polish
- Fluent use of MS Office
- Ability to conduct virtual meetings using Zoom and Teams
- Active driving license type B
- Availability to travel daily in the allocated territory
- Compliance with HCC and HCBI procedures and company rules
- Completion of compulsory training on time
Benefits
Comp & perks- Annual bonus with set target (% of pay) depending on pay grade / location, or sales commissions
- Vacation days
- Parental leave for a minimum of 12 weeks
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Well-being reimbursement
- Programs for financial, physical and mental health
- Service anniversary and recognition awards
- Insurance plans for employees and, in some locations, eligible dependents