Lead Analyst – Digital Customer Solutions

. Develop, analyze, enhance, implement, maintain, and support field-based solutions for DePuy Synthes .

Posted 9/25/2026full-timeUnited StatesSenior💰 $94,000 - $151,800 per yearWebsite

Tools & technologies

PMPTableau

Key responsibilities & impact

Develop, analyze, enhance, implement, maintain, and support field-based solutions for DePuy Synthes
Lead and support projects to develop and test orthopedic inventory management and other supply chain digital solutions
Develop actionable recommendations and implementation strategies
Lead and support customer deployments and pilots of field-based inventory management and other supply chain digital solutions
Lead discussions with internal teams and customers to identify inventory optimization and digital solution expansion opportunities
Support digital solution marketing and adoption across customer segments, including ASCs, Trauma Centers, IDNs, and hospitals
Shape scorecards and dashboards to track customer initiative progress
Educate MedTech teams on processes and systems addressing customer goals and challenges
Lead continuous improvement and standardization of customer engagements, deployments, and tracking
Assess supply chain needs, recommend and implement solutions, and provide recommendations to the Supply Chain Customer Solutions Team
Mine and analyze data from Order to Cash, Transportation, Finance, Distribution, E-Commerce, Cost to Serve, and customer-provided sources
Conduct quantitative and qualitative analysis to identify trends and opportunities
Collaborate with Sales, Marketing, Business Operations, and Supply Chain

What you’ll need

Minimum of Bachelor’s degree required; focused degree in Supply Chain or Engineering preferred
Minimum of 6+ years of relevant Supply Chain/Distribution Logistics experience required
Ability to lead projects and cross-functional teams within a highly matrixed organization, including managing and leading without authority
Demonstrated problem-solving and advanced analytical skills
MS PowerPoint and MS Excel proficiency
Supply Chain experience within a healthcare environment and/or distributor of medical and surgical supplies preferred
Customer service experience and/or direct customer interaction preferred
Project Management experience preferred
Advanced MS Excel proficiency, including Lookup Functions, Pivot Tables, Macros, and data import/export preferred
Experience/proficiency with MS Project and/or MS Visio flowcharting preferred
Working knowledge of SAP and/or Tableau preferred
LEAN/Process Excellence experience, training, or certification preferred
APICS, FPX/PMP, or CPM certifications preferred
Located in Raritan, NJ, with consideration for other US locations or remote

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Eligibility for the Company’s long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for Colorado employees; 56 hours for Washington employees
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview accommodations
Up to 40% domestic travel