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Leader, Business Impact
Johnson & Johnson. Activate the business outcomes and measurement strategy established by the Head, Business Insights & Impact .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in learning measurement and program evaluation, with a strong ability to translate quantitative and qualitative evidence into actionable insights for senior stakeholders. Proficient in developing outcome-focused scorecards and reports while building partnerships across diverse teams to enhance organizational effectiveness.
Highest-signal resume keywords
Learning MeasurementProgram EvaluationData VisualizationStakeholder CollaborationAnalytical Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program EvaluationSuccess Measures DefinitionQuantitative AnalysisQualitative ResearchStatistical AnalysisData StorytellingOutcome-Focused ReportingBusiness InsightsCapability Growth EvaluationLearning Effectiveness Assessment
Soft Skills
Consulting SkillsProject ManagementCollaboration SkillsInfluencing Skills
Tools & Technologies
Data Visualization ToolsAnalytical ToolsArtificial Intelligence Tools
Industry Keywords
Organizational EffectivenessLearning ProgramsBusiness OutcomesGlobal Matrixed EnvironmentEnterprise Learning
About the role
Key responsibilities & impact- Activate the business outcomes and measurement strategy established by the Head, Business Insights & Impact
- Translate business outcomes strategy, measurement frameworks, and priorities into workplans, evaluation approaches, and reporting routines
- Apply consistent outcome definitions, measures, and methods across learning programs and portfolios
- Identify gaps and dependencies, escalate key decisions, and strengthen measurement capability across Learn
- Define intended outcomes, success measures, and evaluation approaches with Practice Areas and program owners
- Design quantitative and qualitative evaluations of learning effectiveness, capability growth, behavior change, adoption, and business relevance
- Establish measurement guidance and evidence standards
- Integrate learning, talent, workforce, stakeholder, and business evidence to evaluate program effectiveness and portfolio performance
- Identify trends, performance drivers, gaps, risks, and opportunities to improve, scale, consolidate, or stop learning solutions
- Translate complex analysis into findings, implications, and recommendations
- Develop executive-ready scorecards, reports, insights, and impact narratives
- Define measures, business requirements, and decision use cases for dashboards and recurring reports
- Partner with HR Digital and technology teams to enable scalable reporting solutions
- Provide evidence-based recommendations for program improvements, portfolio reviews, annual planning, and investment decisions
- Help portfolio owners evaluate trade-offs and direct resources toward high-impact learning solutions
- Track actions and assess whether changes produce intended outcomes
- Manage end-to-end delivery of business outcomes work across programs and stakeholders
- Build partnerships across Practice Areas, Learn Councils, business and regional stakeholders, HR Digital, analytics teams, and technology partners
- Build Learn teams’ capability to define measures, interpret evidence, and use insights consistently
Requirements
What you’ll need- Bachelor’s degree required
- 5+ years of experience in learning measurement, program evaluation, organizational effectiveness, business insights, analytics, or a related field
- Experience defining success measures and evaluating program or business outcomes
- Ability to translate quantitative and qualitative evidence into executive-ready insights and recommendations
- Strong consulting, project management, collaboration, and influencing skills
- Experience partnering across business, Digital, analytics, and technology teams in a global matrixed environment
- Experience developing outcome-focused scorecards, reports, and impact narratives for senior stakeholders
- Experience using data visualization, analytical, and artificial intelligence tools
- Ability to rapidly learn, evaluate, and adopt new AI tools and ways of working
- Ability to travel domestically and internationally up to 10%
- Preferred: Master’s degree in learning, organizational development, analytics, business, or a related discipline
- Preferred: Experience evaluating enterprise learning, talent, leadership, or capability-building initiatives in a large global organization
- Preferred: Experience with program evaluation methods, statistical analysis, qualitative research, data storytelling, and enterprise portfolio or investment reviews
Benefits
Comp & perks- Inclusive work environment
- Hybrid work arrangement (JJ Flex Hybrid)
- Opportunity to work in a global matrixed environment
- Domestic and international travel opportunities up to 10%