Legal Operations Manager

Johnson & Johnson

. Support day-to-day legal operations activities, including matter management, intake processes, payment systems, and training resources .

Posted 9/23/2026full-timeUnited StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in legal operations, including matter management, e-billing, and contract lifecycle management. Proficient in data analysis and reporting to enhance operational efficiency and support decision-making.

Highest-signal resume keywords

Legal Operations SupportMatter Management SystemsE-Billing ExperienceData Analysis and ReportingProcess Improvement Initiatives

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Legal Spend ManagementBudgetingForecastingInvoice ReviewCompliance TrackingMetrics DevelopmentContract Lifecycle ManagementVendor ManagementRFP and RFI SolicitationProject Management Methodologies

Soft Skills

Strong Organizational SkillsWritten CommunicationVerbal CommunicationAttention to DetailAbility to Manage Multiple Priorities

Tools & Technologies

ExcelPowerPointSharePointLegal Technology ToolsAutomated Legal ServicesArtificial Intelligence

Certifications & Qualifications

Legal Operations CertificationProject Management Certification

Industry Keywords

Legal OperationsProfessional Services OperationsOutside Counsel ManagementComplianceOperational Efficiency

About the role

Key responsibilities & impact

Support day-to-day legal operations activities, including matter management, intake processes, payment systems, and training resources
Assist with legal spend management, budgeting, forecasting, and invoice review in partnership with Finance
Support implementation and ongoing use of legal technology tools, including matter management, e-billing, and contract lifecycle systems
Coordinate with and oversee outside counsel and other vendors, including onboarding, performance tracking, and compliance with billing guidelines
Develop and maintain dashboards and metrics on Legal Organization operations
Support process improvement initiatives, including alternative legal service providers, right-shoring, technology, automated legal services, and artificial intelligence
Assist with development and maintenance of Legal Organization policies
Support the General Counsel’s efforts to improve operational efficiency, enable data-driven decision-making, manage outside counsel and vendor costs, optimize technological tools, and support special projects

Requirements

What you’ll need

Bachelor’s degree required; Business Administration, Legal Studies, Finance, Operations, or related field preferred
6–8 years of experience supporting Legal operations, Legal departments, or similar professional services operations
Strong organizational skills with the ability to manage multiple priorities and deadlines
Experience working with data, reports, and metrics to support operational decision-making
Proficiency with common business tools, such as Excel, PowerPoint, and SharePoint, and comfort learning new systems
Strong written and verbal communication skills
High attention to detail and commitment to accuracy and compliance
Experience with legal matter management, e-billing, or contract lifecycle management systems preferred
Experience supporting outside counsel management and legal spend analytics preferred
Experience soliciting vendors through RFPs and RFIs preferred
Experience driving or supporting process improvement initiatives preferred
Familiarity or experience with project management methodologies or tools preferred
Legal Operations or Project Management certifications preferred but not required

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
General company benefits information: https://www.careers.jnj.com/employee-benefits